C.H. Robinson seeks an Associate Account Manager to drive growth and retention of a defined customer portfolio. In this role you will be at the forefront of identifying new opportunities, generating demand, and selling innovative solutions and services. As an Associate Account Manager your key responsibility will be to drive growth through relationship building, adept problem-solving, and delivering exceptional service. You'll be a primary point of contact, ensuring the fulfillment of customer commitments, resolving issues, and championing continuous improvement while articulating the unique value we bring to our customers. Leveraging C.H. Robinson's cutting-edge modes, services, technology, and business processes, you'll play a pivotal role in retaining and expanding our customer base. Are you ready to make your mark? Apply today and become a part of our team.

　　RESPONSIBILITIES  

　　The duties and responsibilities of this position consist of, but are not limited to, the following: 

　　Build and grow relationships at multiple levels within the customer’s organization 

　　Use effective negotiation and sales strategies during solution pricing and selling discussions with the customer 

　　Develop an effective strategy for uncovering and progressing opportunities to create efficiencies, drive continuous improvement, and sell C.H. Robinson’s service offerings 

　　Leverage analytics and market intelligence to design strategic solutions and help customers solve their supply chain challenges 

　　Use proven sales management disciplines and tools to ensure successful implementation of transportation solutions 

　　Understand industry market trends, competition, products, services, and pricing that may have an impact on your customers 

　　Conduct consistent customer reviews to stay informed on business and industry changes 

　　Deliver a positive customer experience through proactive communication, leading sensitive conversations and providing timely responses 

　　Collaborate and build trusting relationships with your teammates across C.H. Robinson 

　　QUALIFICATIONS  

　　Required: 

　　High School diploma or GED 

　　Ability to travel up to 25% (domestically and internationally) 

　　Proficient in Microsoft Office Suite of programs 

　　Preferred: 

　　Bachelor’s degree from an accredited college or university 

　　Previous sales and/or account management experience  

　　Demonstrated negotiation, collaboration, and influencing skills    

　　Values a diverse and inclusive work environment 

　　Disclaimer:

　　This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

　　Equal Opportunity and Affirmative Action Employer

　　C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

　　Affirmative Action Employer/EOE/M/F/Disabled/Veteran

　　Benefits

　　Your Health, Wealth and Self

　　Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

　　Two medical plans (including a High Deductible Health Plan)

　　Prescription drug coverage

　　Enhanced Fertility benefits

　　Flexible Spending Accounts

　　Health Savings Account (including employer contribution)

　　Dental and Vision

　　Basic and Supplemental Life Insurance

　　Short-Term and Long-Term Disability

　　Paid and floating holidays

　　Paid time off (PTO)

　　Paid parental leave

　　Paid time off to volunteer in your community

　　Charitable Giving Match Program

　　401(k) with 6% company matching

　　Employee Stock Purchase Plan

　　Plus a broad range of career development, networking, and team-building opportunities

　　Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.

　　Why Do You Belong at C.H. Robinson?

　　Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

　　As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2023. Headquartered in Eden Prairie, Minnesota, we are proud to be certified as a Great Place to Work 2023 - 2024 by the Great Place to Work Institute. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.