C.H Robinson is seeking a Technology Resilience Program Manager who will be responsible for coordinating the efforts to develop procedures that ensure the organization can respond to and recover from a Technology disaster. They will assist in the design, development, maintenance, and exercising of the overall Technology Resilience program to provide continuity of Technology operations for each critical functional area of our systems around the globe. They will also be responsible for leading recovery teams and efforts in real data recovery emergencies and exercises.

　　At C.H. Robinson our roots run deep. In 1905, Charles Henry Robinson started a small produce brokerage that developed the traditions and standards of service that shaped the Fortune 200 and named as one of company we are today. C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With over $30 billion in freight under management and 20 million shipments annually, we are the world’s largest logistics platform. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. We use our information advantage to deliver smarter solutions for our more than 124,000 customers and 76,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

　　Responsibilities :

　　Partner with leaders and business stakeholders in a collaborative environment to plan and deliver Technology continuance strategies and solutions that meet the needs of all applications and technology around the globe

　　Monitor environmental changes to maintain existing and develop new recovery strategies, processes, and control plans to manage disaster recovery capabilities, coverage, and response

　　Provide guidance in shift-left activities for reliability, continuity, and resilience of Technology systems

　　Drive continuous process improvement through Business Impact Analyses (BIAs), awareness and training sessions, maintenance of disaster recovery plan documents and policies, process automation, and other disaster recovery program activities

　　Plan, coordinate, and lead disaster recovery exercises including test preparation, execution, reporting, and issue resolution to ensure that disaster recovery plans are complete and executable

　　Develop partnerships across the technology organization, including senior technology leadership, to influence decisions and provide continuity recommendations

　　Maintain personal development through disaster recovery education and disaster recovery industry professional relationships

　　Drive execution of strategic roadmaps defined in collaboration with executive leadership for business continuity and crisis management

　　Define and prepare reporting for leadership review on program status and identified gaps.

　　Support audit requirements and ensure compliance with appropriate regulations

　　Provide guidance and support to other team members

　　Provide critical on-call coverage for Technology resilience impacting events

　　Other duties or responsibilities as assigned according to the team and/or country specific requirements

　　Required Qualifications:

　　3+ years of experience in Technology Program Management

　　Minimum of 2 years of disaster recovery experience, including familiarity with disaster recovery activities

　　Intermediate working knowledge of servers, networking, databases, and N-Tier Technology application architecture practices

　　Bachelor's Degree or minimum of 4 years of equivalent work experience and high school diploma/GED

　　Prefer r ed:

　　Experience with common scripting languages like PowerShell, JavaScript, Python, etc.

　　ISO/IEC 27031:2011 or ISO 22301:2012 experience

　　Demonstrated program and project management skills

　　Certified Business Continuity Planner (CBCP) or similar disaster recovery certification

　　Strong written and verbal communication skills with the ability to assess audiences and adjust content, style, and approach to meet their needs

　　Experience leading meetings, keeping focus, and balancing multiple viewpoints from stakeholders

　　Demonstrated ability to document current and future business continuity processes/procedures

　　Relationship management experience with comfort collaborating across the organization and ability to present to, partner with, manage, and influence others across the organization

　　Ability to quickly identify and adapt to new requirements and methods while working under tight deadlines and stressful conditions

　　Proven track record of effectively delivering results in a fast-paced environment while managing multiple priorities

　　Values a diverse and inclusive work environment

　　Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

　　Equal Opportunity and Affirmative Action Employer

　　C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

　　Affirmative Action Employer/EOE/M/F/Disabled/Veteran

　　Benefits

　　Your Health, Wealth and Self

　　Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

　　Two medical plans (including a High Deductible Health Plan)

　　Prescription drug coverage

　　Enhanced Fertility benefits

　　Flexible Spending Accounts

　　Health Savings Account (including employer contribution)

　　Dental and Vision

　　Basic and Supplemental Life Insurance

　　Short-Term and Long-Term Disability

　　Paid and floating holidays

　　Paid time off (PTO)

　　Paid parental leave

　　Paid time off to volunteer in your community

　　Charitable Giving Match Program

　　401(k) with 6% company matching

　　Employee Stock Purchase Plan

　　Plus a broad range of career development, networking, and team-building opportunities

　　Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.

　　Why Do You Belong at C.H. Robinson?

　　Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

　　As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2023. Headquartered in Eden Prairie, Minnesota, we are proud to be certified as a Great Place to Work 2023 - 2024 by the Great Place to Work Institute. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.