Description:
The highlyanticipated Lola Rose, Grand Mezze , Thompson Palm Springs’ Eastern Mediterranean-inspired dining experience, is nowrecruitingforour Restaurant General Manager position. Our refined yet approachablerestaurant conceptaims to bring a unique and elevated dining experience to Palm Springs,artfullypresenting a taste and experience of Eastern Mediterranean cuisine through the robust and fresh ingredients of all that California has to offer.Weseeka dynamic and experienced Restaurant General Manager to lead our Lola Rose team,who willcontribute tothe success of this exciting newoffering!
As the Restaurant General Manager, your leadershipwill be pivotal in the pre-opening andongoing operations of Lola Rose . You willbe responsible foroverseeing all aspects of Lola Rose, ensuring exceptional serviceis offereduponevery touchpoint of this memorable dining experience for our guests. This isafantasticopportunity,years in the making,for a seasoned Food & Beverage professional to be a part ofthisnew and innovative restaurantdebuting inthe Palm Springs culinary scene!
The Lola Rose General Manager Responsibilities may include:
Responsible for short and long term planning and the management of Lola Rose and related operations in the front and back of the house
Develop and recommend the budget,conceptsandobjectives, and manage within those approved plans
Implement and maintain food & beverage sales/marketing programs
Direct and oversee development of colleagues
Hire, train, and empower restaurant colleagues
Direct the implementation of the payroll, reports, forecasts, inventory and budget for Lola Rose and relatedoperations
Coordinate operations with other hotel departments to ensure efficient guest service
Resolve customer concerns asappropriate tomaintaina high levelof customer satisfaction and quality
Implement procedures to increase guest and colleague satisfaction
Exercise quality control for both food and beverage
Maintain Hyatt and Thompson standards of service and ensure their implementation
Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Maintain communications with Corporate Office
Coach and counsel employees to reflect Hyatt service standards and procedures
Foster a high energy, positive, and professionally presented team
Plan, coordinate & manage special events and holiday functions
The salary range for this leadership opportunity is $80,000 to $90,000 annually. This is the pay range that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.
Thompson Palm Springs is poised to become the desert’s most exciting destination tailored for influential locals and sophisticated globetrotters alike. Situated at the heart of the city’s iconic Palm Canyon Drive, the hotel will offer a collection of 168 bungalow-inspired guest rooms and suites coupled with our total event space of 8,000 square feet plusadditionaloutdoor and unique spaces. Thompson Palm Springs will house two bespoke pools andaccompanyinglounges, andan impressive array of ground-level retail space spanning over30,000-square-feet. Guests will also have access toa state-of-the-artfitness center and a first-of-its-kind tasting room from HALL Napa Valley, withadditionalfood & beverage offeringsto follow.
Qualifications:
Demonstrated ability to effectively interact with people
4 years or more of progressive F&B management experience
Prior luxury or lifestyle Food & Beverage work experience preferred
Service oriented style with professional presentations skills
Proven leadership skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume luxury concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Experience in implementing new and creative food & beverage concepts
Why work for Thompson Palm Springs?
Health, Dental, Vision Insurance eligibility after 30 days of employment.
401k Retirement Savings Plan & Company Match
Paid Parental Leave & Adoption Assistance Program
Free & Discounted Hotel Rooms at Hyatt Hotels around the World!
Tuition Reimbursement
Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
Hyatt is an equal opportunity employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Primary Location: US-CA-Palm Springs
Organization: Thompson Palm Springs
Pay Basis: Yearly
Job Level: Full-time
Job: Bars/Restaurants/Outlets
Req ID: PAL000735
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.