Description

　　At Amazon, we are working to be the most Customer-centric company on earth. The goal of Last Mile Account Management team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly , accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space.

　　Come join the team and help us make history!

　　【More Information】

　　AMZL: https://www.amazon.co.jp/b?node=5637343051

　　Project Management: https://www.amazon.co.jp/b?node=5609904051

　　Location: https://www.amazon.co.jp/b?node=5589794051

　　*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

　　Key job responsibilities

　　We are seeking a payments program manager to join our team. In this role, you will be managing an essential payment program that ensures our DSPs (Delivery Service Partners) are compensated for the services they provide to Amazon. In addition to maintaining existing payment processes and partner closely with our tech team to continue to build automated and scalable solutions. You will create and innovate, developing and iterating on various programs to streamline execution, mitigate defects, increase speed to implement change at scale, and influence tech roadmaps and prioritizations.

　　In this role,

　　Partner with cross functional teams to develop and deploy payment programs

　　Establish and own customer success metrics for payments

　　Monitor and report on the progress, milestones and results of expansion programs

　　Champion technical innovations to improve the customer experience

　　Drive continuous improvement projects that lead to repeatable and scalable processes

　　We are open to hiring candidates to work out of one of the following locations:

　　Tokyo, 13, JPN

　　Basic Qualifications

　　Bachelor's degree

　　3+ years of program or project management experience

　　3+ years of working cross functionally with tech and non-tech teams experience

　　3+ years of defining and implementing process improvement initiatives using data and metrics experience

　　Experience defining program requirements and using data and metrics to determine improvements

　　Skilled in using other Microsoft office applications (Outlook, Word, Excel)

　　Business level of Japanese and English

　　Preferred Qualifications

　　3+ years of driving end to end delivery, and communicating results to senior leadership experience

　　Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

　　Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

　　BA in Finance, Economics, Engineering, Computer Science

　　Experience launching new Products or Programs

　　Strong analytical and quantitative skills and a deep love of spreadsheets, ability to use data and metrics to backup assumptions and evaluate outcomes

　　Good project managemnt skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines and status reporting

　　Excels at delivering results in a fast-paced, ambiguous environment

　　Excited about working in a diverse group and contributing to an inclusive culture

　　Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

　　https://www.amazon.jobs/en/landing_pages/passivesmoking

　　就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

　　https://www.amazon.jobs/jp/landing_pages/passivesmoking

　　The salary information can be provided individually prior to the 1st interview

　　賃金に関する条件は、１次面接の前に個別にご案内することができます