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Loans Operations Junior Analyst
Loans Operations Junior Analyst-November 2024
Kuala Lumpur
Nov 18, 2025
About Loans Operations Junior Analyst

  Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

  Shape your Career with Citi

  At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges

  We’re currently looking for a high caliber professional to join our team as Officer, Loan Doc & Proc Analyst 1 - C09 - Hybrid (Internal Job Title: Loan Doc & Proc Analyst 1 - C09 - C09 ) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  We have a variety of programs that help employees balance their work and life.

  In this role, you’re expected to:

  This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment

  Involved in providing day-to-day Collateral management which may include booking cash transactions and making payments, input of general ledger entries and (complex) calculations

  There may be possible interaction with other counterparties around positions and outstanding balances/claims

  Supports an expansive and/or diverse array of products (risk and control) /services

  Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement

  Designs and analyze moderately complex loan documentation reports for management requirements, support/control activities, and the launch of products/services

  Makes judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements

  Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest process improvements, and adhere to audit and control policies

  Often related, but not limited to loan documentation processes

  Timely management and escalation of all inquiries and issues related to loan processing

  Demonstrates a sound level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams

  Demonstrates an excellent knowledge of Bank related systems

  Has direct interaction with external customers to disseminate or explain information

  Individuals at this level exhibit strong executional capabilities

  Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity

  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  As a successful candidate, you’d ideally have the following skills and exposure:

  Minimum of one (1) year relevant industry experience

  Demonstrate understanding of Loan Processes, Procedures, Products and Services

  Proactive with strong sense of responsibility

  Ability to collaborate with team members within and outside of own team

  Can work well under pressure and multi-task with a sense of urgency

  Comply with applicable laws, rules, and regulations, and adhering to Policies

  Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

  Take the next step in your career, apply for this role at Citi today

  https://jobs.citi.com/dei

  


Job Family Group:

  Operations - Transaction Services

  


Job Family:

  Loan Documentation and Processing

  


Time Type:

  Full time

  


Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

  View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Citi is an equal opportunity and affirmative action employer.

  Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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