JOB DESCRIPTION
Digital Transformation is one of Ford Credit China top priorities. Continue to enhance online user experience and functionalities is the key success factor to Ford Credit China core business operation and modernization.
We are looking for a senior Product Group Manager to manage Digital domain systems supported by a team of product managers, BAs and tech leads.
This position reports to IT Director of China
RESPONSIBILITIES
Product Group manager has end to end accountability of responsible systems healthy, technical enhancement and product strategy Works closely with Product Owners (business) to establish/contribute to product strategy whilst ensuring development teams understand this strategy. Lead and coach a team of Product Managers, Bas, and Tech lead Ensure suppliers engineering services quality and on-time Understands business and user priorities, and technical feasibility in order to prioritize the product backlog and manage risks. Able to assess the overall health of the product and raise key decision to move it forward. Identifies risks, and implements mitigation and contingency plans, focused on early mitigation or elimination of Risks. Gathers customer and internal feedback to drive improvements and inform product roadmap; Actively employs user research using lean validation techniques. Communicate often and openly with the team by being responsive to in-person prompts. Enables team to build without impediment (removes blockers and trusts team iterations)
QUALIFICATIONS
Product Management
Works closely with the Product Owners to establish and/or contribute to the product roadmap whilst ensuring the development teams understand this strategy. Clearly communicates product vision to team members and stakeholders. Initiates or translates the product road map into manageable product features in the backlog. Understands business and user priorities, and technical feasibility in order to prioritize the product backlog and manage risks. Ensures the backlog is populated with enough prioritized user stories that are ready to be estimated for the next two iterations. Defines analytics to be collected regarding the product and prioritizes their collection. Verifies that the delivered software product meets desired business outcomes. Redefines the backlog content to optimize business outcomes based on software product feedback. Employs and/or champions Agile software processes, culture, best practices, and techniques. Gathers user and stakeholder feedback to drive improvements and inform the product roadmap. Actively employs user research using lean validation techniques. Actively manages features and dependencies in and across product releases. Communicates openly and frequently with the team by being responsive to in-person prompts. Actively works to remove impediments and blockers to team delivery. Identifies risks, and implements mitigation and contingency plans, focused on early mitigation or elimination of risks. Assesses the overall health of the product and prompts key decisions to move it forward.
Functional & Technical Skills
Experience in managing large, complex projects in a high-tech development environment with multi-function teams Demonstrated ability to drive execution of process and methodologies Solid understanding of software development life cycle models Experience with formulating and managing OKRs using Workboard Experience collaborating with technical teams and business partners Experience with driving prioritization process and resolving dependency conflicts Employs/Champions Agile software processes, culture, best practices, and techniques; Facilitates Agile ceremonies Ability to think innovatively to identify product improvements using data and or customer feedback Capability (demonstrated) to formulate and communicate strategy Capability (demonstrated) to manage complex initiatives (integration, risks, issues etc) Ability to establish strong working relationships Ability to provide IT expertise to deliver business strategies or recommend alternative solutions
Leadership skills
Ability to work collaboratively and navigate complex decision making in a rapidly changing environment Strong interpersonal skills including mentoring, coaching, collaborating, and team building Proven ability to work closely with senior leadership Excellent communication skills with the ability to adapt communication style to the audience Strong analytical, planning, and organizational skills with an ability to manage competing demands Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view
Required Education and Work Experience:
Bachelor's in information technology / Computer science Solid experience in managing digital systems delivery and support is a must Solid experience on China digital transformation tools, software, and best practices 8+ years of technology experience, with at least 5+ years of experience leading technical project/Product teams Experience leading teams of 3 to 10 people