OverviewMedallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.At Medallia, we hire the whole person.About The Sales TeamMedallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecoms, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America's 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world's top luxury car brands.As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.ResponsibilitiesLead a team of Enterprise Account Executives focused on procuring net new logos and expanding Medallia's footprint across install accountsSupport Enterprise Account Executives in developing and executing a strategy for expanding existing accounts via new lines of business and securing multi-year managing renewals. This includes partnering on prospecting strategies, meeting preparation efforts, territory reviews, and quarterly business reviews.Own, drive, and accurately forecast new software bookings, retention, and upsell/cross-sell opportunitiesDefine territory strategies, account lists, and quota expectationsAttract, recruit, and hire Enterprise Account Executives to build a high-performing teamInspire, develop, and retain high-performersPartner with key members of the Sales Ecosystem (Solutions Consulting, Field Sales, and Inside Sales)Build and execute relationships and go-to-market strategies with key Medallia Partners such as management consulting firms and global system integratorsPartner internally with Sales and Ecosystem Leadership, Sales Operations, and Marketing to continuously improve our account approach, retention rate, and win rateWork with your Area Vice President and sales leadership team to set the vision, strategy, and tone for your regionQualificationsMinimum Qualifications2+ years as a first tier leader of a high-performing enterprise software sales team5+ years as a top-performing individual contributor in an enterprise software account management or field sales roleDemonstrated experience consistently exceeding quota in an enterprise sales organizationPreferred QualificationsDemonstrated experience building and maintaining C-suite relationshipsTrack record of inspiring and developing high-performing account management and sales professionalsPrevious experience/knowledge of the Customer Experience Management space or SaaS-based software solutions selling business valueUnderstanding of transaction structure best practices and ability to work with revenue recognition to build creative and complex deal structures to maximize revenue to MedalliaMedallia is committed to equal pay and transparency. The annual base salary range for this position is $180,000-$225,000. This position is com