Community Engagement Manager

　　Vacancy No VN460

　　Employee Type Full-time

　　Location City Dallas, TX

　　Education Level Bachelor's Degree

　　Experience Level 5 years

　　Job Details

　　ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.

　　Position Description

　　ARPA-H creates an environment to support the best ideas from Program Managers that bring together dynamic teams to solve the toughest health challenges. Our rigorous program design, competitive project selection process, and active program management ensure thoughtful and impactful expenditures. ARPA-H Program Managers serve for limited terms to ensure a constant infusion of fresh thinking and new perspectives. ARPA-H awardees through ARPANET-H are developing entirely new ways to tackle the hardest challenges in health.

　　ARPANET-H is a nationwide health innovation network that connects people, innovators, and institutions. This network is anchored by three regional hubs — one focused on designing for the American people and their caregivers, another on catalyzing markets and industry to ensure solutions thrive after government funding, and a third hub in the National Capital Region and focused on coordinating with federal partners and managing ARPA-H’s programs.

　　The Customer Experience Hub (CX Hub) puts people at the center of ARPA-H programs and projects, developing technologies that will be accessible, desirable, and affordable for all. It will incorporate human centered and design-thinking principles in a variety of ways, including reaching patient populations and engaging with providers. This consortium is located in Dallas, TX and managed by the Consortium Management Firm ATI.

　　The CMF, ATI, is seeking a Community Engagement Manager (Manager) who plays a critical role in ensuring that ARPA-H is able to connect with and get input from communities of key demographics in the four major regions across the country. The Manager will manage four regional Community Engagement Specialists, and will help build tools and processes within the CX Hub systems to keep the team running efficiently. The Manager will also interface with other leaders in the CX Hub and the ARPANET-H Division Director to ensure that key engagement requests are being met in a timely and high quality fashion.

　　Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.

　　This is an onsite position located in Dallas, TX

　　Essential Functions

　　Manage 4 regional Community Engagement Specialists who are each building a network of community-based organizations, maintaining relationships and scoping engagements in communities. Scoping engagements will included general relationship building and working with ARPA-H PMs to target project specific engagements.

　　Explore, scope, and support ways for community-based organizations to engage with ARPA-H in furthering research priorities, programs, and other projects. This includes both direct support and indirect support by guiding efforts with Community Engagement Specialists. Together engagements will push information about existing opportunities to gain community support and pull needs from the community to inform ARPA-H PMs.

　　Work with ARPA-H PMs to design targeted outreach within community network specific to projects as needed.

　　Review and support Community Engagement Specialists using tools resident at ATI to track and engage community-based organizations, and offer potential solutions to challenges. Additional tools will be developed specific to the diversity and language present in the communities in which you will engaged.

　　Liaise with the ARPANET-H Division team to prioritize the efforts of the Community Engagement Specialists based on a range of requests at varying levels of urgency.

　　Serve as a generative thought partner to the ARPANET-H Division team and the ARPA-H/ Project Accelerator Transition Innovation Office (PATIO) Design Lead on relevant tools and approaches to use with each community-based organization that is engaged.

　　Identify, maintain and grow network of community organizations by attending national conferences or workshops.

　　Additional Responsibilities

　　Interacts daily with Government and ATI staffs. This position is located both onsite in Dallas, TX and at other locations as needed.

　　Tracks, coordinates, and documents project or program success stories with the Program Manager.

　　As directed by the Program Manager provides direct support to the Government Client’s program office.

　　Performs other duties as assigned by the Program Manager and the division lead.

　　Qualifications

　　Bachelor's degree or equivalent experience in nonprofit organizations or community organizing

　　10+ years of experience working with nonprofits or community-based organizations in an administrative or senior programmatic role.

　　Experience building a healthy and productive team culture

　　Experience managing a diverse team

　　Proven experience building strategic and long-term partnerships with senior-level executives at nonprofits; partnership experience with organizations in academia and/or the private sector of healthcare, biopharma or life science experience a plus.

　　Experience leveraging a range of tools to engage community members in key demographics (e.g., research methods, codesign sessions, participatory approaches).

　　Able to manage multiple requests for time and resources, including providing realistic timelines and win-win compromises on deliverables when necessary.

　　Experience working within a fast-paced environment

　　Excellent communicator with an ability to communicate ideas in a clear and effective manner across a spectrum of audiences from highly scientific medical professionals to patients of underserved communities that lack high quality access to healthcare

　　Ability and willingness to travel regionally in the US

　　Experience in the health sector (including service delivery, health policy, or research and development or health innovation) is a plus

　　Must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of a U.S. person upon hire due to the risk assessment of this position.

　　This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

　　Physical Requirements

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.

　　Ability to speak, read, hear, and write, with or without reasonable accommodation.

　　Ability to use phone and computer systems, copier, fax, and other office equipment.

　　Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.

　　Work Environment

　　This position is located in an air-conditioned, environmentally controlled atmosphere. Noise level in the work environment is usually moderate and the distraction level in the work environment is often heavy.

　　ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

　　ATI complies with the Pay Transparency Nondiscrimination provision mandated by Executive Order 13665.

　　Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email [email protected].

　　Benefits ATI has been named "Best Places to Work in SC" for 2017, 2018, 2019, 2020, 2021, 2022 & 2023.

　　This is a full-time opportunity with benefits

　　ATI provides Medical, Dental and Vision Plan options

　　Flexible Spending Accounts, including health and dependent care accounts

　　403B Retirement Savings plan with a very competitive company contribution

　　Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days

　　Life Insurance paid by ATI

　　Paid Parental Leave

　　Short-Term & Long-Term Disability Coverage paid by ATI

　　Employee Assistance Program

　　Tuition Reimbursement Program

　　Flexible work schedules

　　ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.