Description:

　　3 years Windows 10 Desktop Support experience in a corporate environment.

　　3 years End user client -LAN/Networking support in a corporate environment

　　Customer Service Experience

　　Skills Requirements

　　Effective interpersonal skills, articulate in order to interface with client staff.

　　Able to work in a team and independently, demonstrating problem solving skills.

　　Experience imaging and configuring systems PC.

　　Common Hardware break fix, software installation skills

　　Basic end user network trouble shooting skills around network adapters, wireless, and VPN clients.

　　Basic AD account and group management skills (Create, modify, disable, add, remove. We use Adaxes as the interface to AD)

　　Experience with Windows 10 OS, Any MAC OS SKILLS ARE A BONUS.

　　Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)

　　Experience with end Help Desk ticketing systems.

　　Supports mobile devices (Android/IOS)

　　o Incidents – Software break/fix

　　o IMACs – Installation of software, machine upgrades, etc.

　　o Refresh

　　o Basic experience with Active Directory

　　o Experience with Windows 10 and Microsoft Office

　　o Experience with Deskside support in a walk up Genuis Bar or Tech Bar is a huge bonus

　　o Experience with ServiceNow- PREFERRED NOT REQUIRED

　　Top Skills Details:

　　Mac, Windows, Office 365, Desktop

　　Additional Skills & Qualifications:

　　Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.