Job Number 24012164

　　Job Category Sales & Marketing

　　Location W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Management

　　JOB SUMMARY

　　The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

　　CANDIDATE PROFILE

　　Education and Experience

　　• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

　　OR

　　• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required

　　CORE WORK ACTIVITIES

　　Building Successful Relationships that Generate Sales Opportunities

　　• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

　　• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.

　　• Develops relationships within community to strengthen and expand customer base for sales opportunities.

　　• Assists with managing and developing relationships with key internal and external stakeholders.

　　• Provides accurate, complete and effective turnover to Event Management.

　　Managing Sales Activities

　　• Participates in sales calls with members of sales team to acquire new business and/or close on business.

　　• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

　　Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

　　• Identifies new business to achieve personal and location revenue goals.

　　• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

　　• Assists in closing the best opportunities for the location based on market conditions and location needs.

　　• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

　　Providing Exceptional Customer Service

　　• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

　　• Services our customers in order to grow share of the account.

　　• Executes and supports the company’s customer service standards.

　　• Provides excellent customer service consistent with the daily service basics of the company.

　　• Sets a positive example for guest relations.

　　• Interacts with guests to obtain feedback on product quality and service levels.

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.