Home
/
Customer Service
/
Agency Client Solutions Manager (Performance Specialist)
Agency Client Solutions Manager (Performance Specialist)-September 2024
Milan
Sep 3, 2026
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Agency Client Solutions Manager (Performance Specialist)

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

  The Agency Team is responsible for leading and growing our Partner Ecosystem, partnering with top Media, Creative, Talent and Consulting Firms. Within the team, Client Solutions Manager Performance are responsible for a wide range of activities:

  Education & Innovation:

  - Educate partners on the value of TikTok for performance objectives

  - Share company updates and share company best practices with partners

  - Make your agencies performance best-in-class

  - Bring and execute Alphas and Betas with our partners

  - Help agencies to build success cases on performance

  Business Intelligence & Development:

  - Weekly and monthly office hours in agency to ensure presence, support campaign execution and reporting

  - Grow clients' performance business through opportunities mapping, media planning & business meetings

  - Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews

  - Ownership of the performance product strategy for agencies, scale the business and grow our agencies

  - Create new performance opportunities & engage key agency performance stakeholders

  Cross-functional Support:

  - Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for partners

  Qualifications

  - Digital Performance experience is a must have

  - Experience with measurement is a must have (Analytics, Pixel, API, tracking, adserver, etc)

  - Experience with Media Agencies is a nice to have

  - Strong analytical skills and able to strategise and prioritize based on business opportunities

  - Experience managing campaigns across digital platforms and ad tech product

  - Deep understanding of digital landscape and a passion for digital media

  - Detail oriented, with exceptional organisational skills. Self-starter, fast learner with a start-up spirit

  - Excellent verbal and written Italian and English communication skills. Excellent relationship and communication skills.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Float Phlebotomist/Patient Service Technician
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate
Hybrid Service Representative/Accessioner
Requirements High School Diploma or equivalentPrevious medical or production experience is a plusPrior driver/courier experience is preferredProficient computer and typing skillsMust pass standardize
Client Associate
Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information • educate clien
Field Service Representative - Wichita Falls, TX
Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team,
Technical Account Manager - Marketing Cloud
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Sal
Full-Time Customer Service Supervisor
Hourly rate starting at $18.10/hour! Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program,
Full-Time Store Support Lead
At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each oth
Customer Service Representative
Description Leidos is currently seeking full-time Customer Service Representatives to support the US Department of Housing and Urban Development (HUD), Office of Single Family Housing in their Missio
Client Associate
Your role A Client Associate services clients and provides operational and administrative support to Financial Advisors. Key Responsibilities: • educate clients on account services and capabilities •
HR SERVICES SUPPORT
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE's HR Services teams provide
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved