Responsibilities

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us

　　Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

　　Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

　　To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

　　At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join us.

　　The Governance and Experience Team (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We collaborate and advise on policies with our stakeholders, ensuring quality communication content and policy operational excellence.

　　What You'll Do

　　- Responsible for technical writing and editing our policy documents and developing high-quality, user-centered content to ensure our policies and associated requirements are clear and concise.

　　- Work with our Subject Matter Experts (SMEs) to create, publish, and maintain our policies and procedures on internal and external communication channels.

　　- Interacting with stakeholders, including but not limited to policy owners, business teams and Legal to update/clarify policy and communication content, is in adherence with our TikTok Shop standards.

　　- Set standards and processes for content creation and engage with the Product Management team to create and improve the accuracy and efficiency of our policies.

　　- Continuously clarify and enhance policy-related materials based on data.

　　Qualifications

　　Who We're Looking For

　　- Bachelor's degree or above

　　- Must be fluent in Mandarin and English; speaking, comprehending and using Simplified Chinese writing

　　- 3+ years as a technical writer, editor, or content strategist

　　- Experience managing website content creation projects and collaboration with global teams

　　- Ability to coordinate internal and external resources to obtain and operationalize information while developing strategy and improving processes

　　- Self starter, effective communicator, positive attitude

　　- Expertise in policy creation/development, project management experience, Marketplace or compliance is a plus

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

　　TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

　　Job Information

　　[For Pay Transparency] Compensation Description (annually)

　　The base salary range for this position in the selected city is $88920 - $152000 annually.

　　Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

　　Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

　　We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

　　Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

　　We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.