At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

　　Job Overview

　　TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc. The HR Shared Services Support role presents an exciting opportunity within our expanding HR Shared Services team. TE's HR Shared Services team will provide support as part of a centralized function to manage a variety of HR-related transactions through multiple languages. This role is ideal for someone wanting to commence or expand their career in HR working in a fast-paced environment, with a team committed to delivering a superior customer experience every time!

　　Responsibilities:

　　Case Management and Daily Operations

　　Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needsCompleting transactions in accordance with desk top procedures and local policy Achieving daily/weekly/monthly targets for productivity, quality, and customer experienceParticipating in daily Go meetings to ensure team collectively on track with queue managementFocused on continuous improvement and working with TE Operating Advantage model to drive efficiency and productivity

　　Quality

　　Complete all transactions to the highest standardAdhere to quality monitoring process to prevent processing errorsEngage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errorsPeer review of team work to prevent errors across the team

　　Customer Experience

　　Gain a deep understanding of the customer base Form strong relationships with mangers/ee's/local HR teams to become a trusted partner for the business Process transactions efficiently and correctly to enable the business to operate

　　Team

　　Contribute to maintaining strong team culture where team support each other and work collectively to build and maintain a strong brand for HR Shared Services

　　What your background should look like:

　　Educated to degree level with emphasis in HR or Business or other related disciplineStrong customer service orientation2+ years HR experience / Customer Service / Operations Strong professional and HR operational knowledgeStrong team player with a passion for working in a fast-paced Global HR teamExcellent communication skills - communicates with impact, motivates others, builds support, establishes trustDelivers results meets customer needs, manages execution, in a high volume, fast paced environmentAs we will support across the region language capability is necessary German, Proficient English is essential , other languages as a plusProficient computer skills - good knowledge of the MS Office package.

　　Competencies

　　Values: Integrity, Accountability, Teamwork, Innovation

　　ABOUT TE CONNECTIVITY

　　TE Connectivity is a global technology leader enabling a secure, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions have been proven in the most demanding environments, enabling advancements in transportation, industrial applications, medical technology, energy technology, data communications, and for the home. With more than 85,000 employees, including more than 7,500 engineers, we work with customers in nearly 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

　　WHAT TE CONNECTIVITY OFFERS:

　　We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

　　• Competitive Salary Package

　　• Performance-Based Bonus Plans

　　• Health and Wellness Incentives

　　• Community Outreach Programs / Charity Events

　　• Employee Resource Group

　　Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.