Company Description Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

　　We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

　　Job Description

　　The role

　　Checkout.com is actively looking for an enthusiastic and resourceful Account Management Associate to work as part of an account team to look after our customers. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

　　You will be supporting the Senior Account Manager and the wider Account Management team to handle customers and act as one of the main points of contact for day-to-day queries, provide data-driven insights and collaborate on many team projects. You will act as the voice of our product and ambassador of our brand by helping the account team with QBRs, road mapping, and data analysis.

　　The key for success here will be the ability to utilize our business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the company value proposition. The ideal incumbent is an independent, high-achieving individual, able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive.

　　If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is a great opportunity.

　　How you’ll make an impact

　　Building high touch, consultative and strong alliances with our merchants through regular and open communicationsAnalyze merchant’s performance and provide recommendations to improve the payment flow /revenueDelivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.Tracking merchant project results and ensure merchant activities are updated within SalesforceUnderstanding the intricacies of our products, services, and partner networks thoroughly to demonstrate as needed to meet our merchants’ needsCollaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure a first-class merchant experienceSharing ideas and feedback on local trends including competitor insights, customer needs, sales, product, and marketing informationTake a proactive approach on customer service items and problem-solving Qualifications What we’re looking for

　　1+ years experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry and/or e-commerce/previous merchant experienceOutstanding analytical skillsGood knowledge of today’s major e-commerce and payments technologies, players, and major up-and-coming trendsCustomer-focused and able to establish a robust relationship with the assigned customer baseDynamic approach adapting to changing requirements with the ability to manage multiple opportunities concurrentlyExceptional communication and negotiation skillsDegree educated or equivalent Additional Information Apply without meeting all requirements statement 

　　If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

　　We believe in equal opportunities

　　We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

　　Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

　　When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

　　We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

　　Take a peek inside life at Checkout.com via

　　Our Culture video https://youtu.be/BEwnpHuadSwOur careers page https://www.checkout.com/careersOur LinkedIn Life pages bit.ly/3OaoN1U  Our Instagram https://www.instagram.com/checkout_com/

　　Apply without meeting all requirements statement 

　　If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

　　We believe in equal opportunities

　　We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

　　Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

　　When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

　　We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

　　Take a peek inside life at Checkout.com via

　　Our Culture video https://youtu.be/BEwnpHuadSwOur careers page https://www.checkout.com/careersOur LinkedIn Life pages bit.ly/3OaoN1U  Our Instagram https://www.instagram.com/checkout_com/