As a Coordinator in the Youth & Sport Development division, this positionwill report directly to the Youth & Sport Development Director to help planand execute grassroots initiatives and provide exceptional customer service.

　　Key Responsibilities:- Answer customer service inquiries for the division by phone, email andticket submissions through the Zendesk online platform- Provide support of the Coach License program, including solving platformissues, ordering license cards, and responding to a coaching community of20,000+- Assist with event operations including logistics, schedule planning,event packing, registration processing, data management, and volunteeronboarding for events such as the U.S. Open Basketball Championships, CoachAcademies, Gold Camps, and Women in the Game- Take part in email and phone call campaigns to promote youth programs- Provide marketing support by writing promotional copy, setting up databaseblasts, and following a marketing calendar for email and text sends- Position will require domestic travel to events to fulfill duties- Additional duties as assigned

　　Desired Qualifications:- Bachelor's degree required- Prior customer service roles and proven experience with MMS, LMS and CRMsystems- Passion and enthusiasm for non-profit missions and youth sports- Positive attitude, can-do mentality, excellent verbal and writtencommunication skills required, along with the ability to think creativelyand innovate- Proficient in computer skills and digital platforms- Marketing experience a plus

　　Compensation and Benefits:- Salary Range: $36,000-$40,000 plus overtime- Full-time position located at National Headquarters in Colorado Springs,Colorado- Comprehensive benefits package including retirement plan, medical,dental, life, STD & LTD insurance & PTO (paid time off)

　　Application Process & Hiring Requirements:- Include cover letter, r sum , and professional references- No phone calls please; position will remain open until filled- Candidate must pass a background screen and complete Safe Sport training