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Workplace Experience Team Leader
Workplace Experience Team Leader-March 2024
London
Mar 28, 2026
About Workplace Experience Team Leader

  Workplace Experience Team Leader

  Location London, United Kingdom

  Job ID 0000013547

  Category Administration, Facilities & Secretarial

  Job Description

  The LEGO Group is looking for an engaging and experienced facility workplace specialist with excellent people and communication skills. As Workplace Experience Team Leader you'll drive the daily facilities/operations in our UK workplaces taking the lead in creating a sense of community fostering the LEGO culture.

  Core Responsibilities

  Working on the continuous improvement of our workplace experience and facility services, driving implementation of industry leading practices and innovative initiatives.

  Creating a vibrant Hub community, organising events and maintaining online engagement platforms.

  Structured and caring relationship with the team, focused on development, well-being, motivation and productivity.

  Proactive approach to key partner management both internally and externally (i.e. with external facility service partner).

  Collaborate closely with the internal facility community around the world and external facility service partners to ensure sharing of best practices and driving consistency.

  Work closely with the London and Slough councilsconsisting of Senior Management

  Play your part in our team succeeding

  The LEGO Group is continuously developing its global workplaces, design and strategy. We have factories, sales offices and Hubs across the world.

  You'll be based from our exciting London Hub, where approximately1,000colleagues work in different areas of our business across global and regional teams. The Hub is the pioneer of the LEGO workplace strategy, now called LEGO Ways of Working (LWOW).

  Leading a team of LEGO Hub Hosts and our external facility services provider, responsibilities will be to manage the operational facilities of the London Hub and Slough office to give employees a great work experience every single day.

  Do you have what it takes

  In-depth facility management experience across dual/multiple-site locations

  Experience managing an external facility service partner – both operationally and performance, preferably an IFM (Integrated Facility Management) provider

  Significant exposure to a facility management function in a large international organisation

  Experience working in employee engagement and community building projects

  Strong communication skills and ability to work with diverse stakeholders up to the highest level

  An ability to demonstrate a strategic mind-set when developing the environment and the team

  A proactive and service minded approach to problem solving that takes employee, partner and visitor needs and expectations into consideration

  Ability to travel up to 30 days per calendar year

  What’s in it for you?

  Here are some of what to expect:

  Family Care Leave – We offer enhanced paid leave options for those important times.

  Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

  Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

  Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

  Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

  Your workplace –When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

  Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

  The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

  The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

  Thank you for sharing our global commitment to Children’s Rights.

  Just imagine building your dream career.

  Then make it real.

  Join the LEGO ® team today.

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