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Workforce Management Specialist - Provider Performance Improvement
Workforce Management Specialist - Provider Performance Improvement-March 2024
Minneapolis
Mar 28, 2026
About Workforce Management Specialist - Provider Performance Improvement

  Consulting Workforce Management Specialist - Provider Performance Improvement Who You'll Work With You will be based in one of our offices in North America as part of Provider Performance Improvement (PPI), a group within our Healthcare Systems & Services practice. Provider Performance Improvement helps hospitals implement strategies, operating models and organizational enhancements that sustain improvements in quality of care and efficiency of care delivery. Hospital executives contend with many basic business challenges: improving customer satisfaction, containing costs, managing complex supply chains, and attracting and retaining top-notch talent. Yet the human consequences of their work, as well as ongoing healthcare reform measures and changing delivery models, make their roles more complex. We bring global healthcare expertise and operational and analytical skills to help executives meet these challenges. Our teams have served market-leading institutions as well as hospitals embarking on large-scale performance transformations. What You'll Do You will be actively engaged with front-line client teams involved in helping hospitals implement operational improvements and organizational enhancements that boost cost effectiveness and improve quality of care for patients. In this role, you will bring your healthcare and workforce management expertise, management, operational experience and analytical skills to bear on topics ranging from clinical operations to management to procurement and workforce management. You will leverage your expertise to take ownership of tenure-appropriate client relationships and guide clients through appropriate syndication discussions as well as longer-term front-line implementation projects. For example, if working on a procurement project, you will use your existing clinical or process expertise in procurement to weigh in knowledgably with clients on issues of clinical equivalency, utilization management and sourcing cost reduction opportunities. You will manage team engagements and deliver the necessary analysis to inform the problem-solving process. You will translate this analysis into actionable insights for your client teams to drive value capture. Qualifications University degree with excellent academic record required; advanced degree preferred 5+ years of professional experience in a hospital/clinical/provider setting or direct provider consulting environment Deep expertise in healthcare provider workforce management across inpatient and outpatient settings, including staff needs forecasting, productivity build up creation (e.g., utilizing nursing grids, developing hourly scheduling templates, incorporation of parameters impacting staffing (e.g., physical layout, acuity), premium pay utilization, non-productive time optimization, FTE utilization (i.e., ensuring employees are working designated hours), skill mix optimization, and recruiting and retention strategies, across nursing, clinical ancillary and administrative support areas Deep interest and experience in analytics and a passion for improving the way hospitals manage labor High level of entrepreneurship, professionalism and presence to succeed in a team-based setting, including on the ground with clients Interest in hand's-on change management and operational implementation involving multiple stakeholders across a hospital organization Sound problem-solving skills; ability to quickly process complex information and present it clearly and simply during change transformation efforts with clients Comfortable traveling to client sites as needed; up to 50% travel Preferred office locations: San Francisco, Seattle, Chicago, Charlotte, Boston, Atlanta, New York, Washington DC FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disab lity, protected Veteran status, age, or any other characteristic protected by applicable law. Certain US states require McKinsey & Company to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for new joiners for this role in the United States is $192,000 - $192,000. Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to an individual's assigned office location, experience and expertise. Certain roles are also eligible for bonuses, subject to McKinseyis discretion and based on factors such as individual and/or organizational performance. Additionally, McKinsey offers a comprehensive benefits package, including medical, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement program, financial guidance, and paid time off. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our and sites. Job Skill Group - CSS Associate Job Skill Code - PS - Specialist Function - Industry - Healthcare Systems & Services Post to LinkedIn - #LI-DNI Posted to LinkedIn Date - LinkedIn Posting City - LinkedIn Posting State/Province - LinkedIn Posting Country - LinkedIn Job Title - Workforce Management Specialist - Provider Performance Improvement LinkedIn Function - LinkedIn Industry - LinkedIn Seniority Level - Equal Opportunity Employment Disclaimer McKinsey & Company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

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