Company Description

　　"Why work for Accor?

　　We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

　　By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

　　Claremont Club & Spa, A Fairmont Hotel is an Equal Opportunity Employer.

　　Job Description

　　Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

　　Request and administer Passkey group websites

　　Place group restrictions in CRS and assist in group yield

　　Review cutoff dates on a daily basis

　　Coordinate all contracted concessions and room blocks for contract accuracy

　　Provide administrative support to Director of Reservations and action items as required in an efficient and professional manner

　　Respond to all reservation requests and incoming calls in a courteous, efficient, professional and friendly manner in adherence to Fairmont Hotels & Resorts standards

　　Respond to all faxed reservation requests in a courteous, efficient, professional and friendly

　　Ensure Reservations email box is responded to in an efficient manner Assist with entering Group Reservation Rooming Lists/housing bureau forms as required

　　Assist with Internet Reservations and housing processes

　　Maintain good working relationships with Global Reservations Centre, Travel Agents and external /internal Guests

　　Blocking guestrooms for incoming reservations based on specific guest requirements

　　Pick up Meeting

　　Provide Sales/Catering team with estimates and find room attrition 

　　All other duties as assigned

　　Qualifications

　　Previous customer related experience required

　　Previous Property Manager System experience preferred

　　Computer literate in Microsoft Window applications required

　　Must be able to type 25 words per minute

　　Strong interpersonal and problem solving abilities

　　Highly responsible & reliable

　　Ability to work well under pressure in a fast paced environment

　　Ability to work cohesively as part of a team

　　Ability to focus attention on guest needs, remaining calm and courteous at all times

　　Additional Information

　　Visa: Must be able to provide proof of eligibility to work in the United States

　　Our commitment to Diversity & Inclusion:

　　We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Claremont Club & Spa is an Equal Employment Opportunity Employer EEOE M/F/V/D

　　Hourly Rate: $ 26.00 USD Gross Hourly