Company Summary

　　DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.

　　Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile. With our business reach, we cover satellite television service, live-streaming and on-demand programming, mobile plans and products, smart home installation services and, now, we are building America’s First Smart Network™.

　　Together, we'll change the way the world communicates.

　　Department Summary

　　DISH is transforming the future of connectivity. We’re doing it by building the country’s first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it’s a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.

　　Job Duties and Responsibilities

　　DISH Wireless is seeking a dynamic and highly skilled professional to join our team as the Field Engineering Operations Manager . In this pivotal role, you will play a critical part in the integration readiness, site security, and network operational aspects of the radio network for DISH Wireless. As the Operations Manager, you will harness your profound knowledge of market operational requirements to keep management informed about ongoing needs. Your accountability extends to the network's in-service metrics and ensuring accessibility for DISH customers.

　　A key aspect of your role will involve the effective management of field engineers and operational staff across designated markets. Your responsibility extends to ensuring that supporting vendors are well-prepared to respond in the event of a network incident. Proficiency in enforcing approved operational policies and processes within the market team, identifying and addressing gaps, and elevating concerns to Regional and National Operations is essential.

　　Furthermore, your expertise will be crucial in guiding the team through the implementation of Methods of Procedures (MOPs) related to site integration. As an integral member of our team, you will actively participate in discussions at both the Regional and National levels, contributing insights and identifying opportunities for process improvement. If you are a seasoned professional with a passion for optimizing network performance and ensuring customer satisfaction, we invite you to join DISH Wireless in this exciting and impactful role.

　　Key Responsibilities:

　　Accountable for integration readiness, site security, and operational aspects of the radio network

　　Utilize strong knowledge of market operational requirements to inform management about ongoing needs

　　Ensure the network's in-service metrics meet high standards and guarantee accessibility for DISH customers

　　Manage and lead field engineers and operational staff across designated markets

　　Oversee and ensure the preparedness of supporting vendors in the event of a network incident

　　Enforce approved operational policies and processes within the market team

　　Identify and address gaps in operational procedures and escalate concerns to Regional and National Operations

　　Guide the team in reviewing and implementing Methods of Procedures (MOPs) related to site integration

　　Actively participate in discussions at the Regional and National levels, contributing to process improvement opportunities

　　Skills, Experience and Requirements

　　Education and Experience:

　　Bachelor’s Degree preferred

　　5+ years in progressively broader management roles, managing multiple groups, departments, and teams

　　Skills and Qualifications:

　　The ability to thrive in a dynamic environment with significant ambiguity and challenges inherent in building a greenfield, stand-alone 5G network

　　Wireless Network Operations experience, especially in wireless infrastructure and large-scale programs

　　Executive presence with strong interpersonal and verbal communication skills

　　Ability to travel up to 75% domestically

　　Must be able to work nonstandard hours to support business needs

　　Proficient in directing project and team meetings, setting priorities and agendas as required

　　Proficient in monitoring employee performance, coaching, and providing feedback oral and written communication skills, with the ability to present data and information to all levels of the organization

　　Salary Ranges

　　Compensation: $96,543.00/Year - $137,885.00/Year

　　Benefits

　　We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits (https://careers.dish.com/about/benefits?pk_vid=7df16cf2830b8db21671727467e02e66) .

　　The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

　　This will be posted for a minimum of 3 days or until the position is filled.

　　We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

　　Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.