This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4085108Position Description:

　　Job Purpose and Scope:

　　Supports wholesale deposit daily operations including account opening,maintenance, and client support.

　　Essential Job Functions:

　　Opens and services new accounts (including CDARS/ICS) for wholesaledeposit clients.

　　Cultivates professional relationships with customers, listeningcarefully to their needs to provide the best service possible.

　　Resolve customer concerns in a timely, professional, and positivemanner, escalating issues to next level of authority, as needed.

　　Facilitates and processes account transactions accurately andefficiently to minimize errors and reduce fraud.

　　Completes all essential training and displays enthusiasm for continuouslearning and accepts constructive feedback from more experienced teammembers.

　　Executes end to end incoming and outgoing wire processing for theWholesale Deposits Group.

　　Updates the National Certificate of Deposit (CD) rates via Qwickrate/CDRateline/listing services.

　　Maintains a list of CD deposits, including amounts, issuer, and maturitydates and prepares all CD maturities and renewals.

　　Assists with wire processing and approval for the Wholesale DepositsGroup

　　Assists with monitoring/processing Brokered Deposit accounts.

　　Performs Quality Assurance for Public Funds and new/renewed accountsafter accounts have been opened/maintenance.

　　Reviews and approves new request(s) via Qwickrate/CD Rateline

　　Works closely with the listing services.

　　Assists with setting up/processing transactions for ICS/CDARs accounts.

　　Works with Operations on the following items:

　　Wire transfer GL outagesBrokered deposit account balance issues/outages.ExceptionsRatesPrepares daily/weekly/monthly reporting, as necessary.

　　Prepares transactions tickets for any fees that can\'t be processedonline.

　　Prepares and scans documentation to Account Verification department.

　　Files new account documentation

　　Assists with the support of identification and research of operationalrisk events and losses within the business unit.

　　Maintains good punctuality and attendance to work.

　　Follows Bank policy, procedures, and guidelines.

　　Knowledge, Skills & Abilities:

　　Knowledge of public fund deposits, collateral requirements and city,county, state, and federal laws related to public funds.

　　Knowledge of brokered, listing services, and other wholesale deposittypes and applicable laws and requirements.

　　Ability to effectively explain public funds, brokered, and otherdeposits solutions related to the wholesale deposits group.

　　Ability to communicate effectively both verbally and in writing.

　　Ability to work effectively both independently and in a teamenvironment.

　　Ability to work without close supervision.

　　Ability to demonstrate excellent and effective customer service skills.

　　Ability to organize work and maintain attention to detail.

　　Ability to complete accurate, thorough, and timely work.

　　Ability to demonstrate effective organization, critical thinking,analytical and problem-solving skills.

　　Ability to work effectively and demonstrate flexibility in a continuallychanging environment.

　　Ability to manage multiple tasks with exacting deadlines in a fast-pacedenvironment.

　　Skill in using a computer and Microsoft Office, including Outlook, Word,Excel, and PowerPoint.

　　Ability to display a high degree of integrity, trustworthiness, andprofessionalism at all times.

　　Ability to actively promote teamwork, lead by example, and takeinitiative to assist others.

　　Job Expectations:Operate customary equipment and technology used ina business environment, with or without accommodation.

　　Note: This description is not an exhaustive list of all jobfunctions, duties, skills, a d job standards required. Other jobfunctions, duties, skills, and standards may be added. Managementreserves the right to add or change the job requirements at any time.

　　Position Requirements:

　　Basic Qualifications:

　　Bachelor\'s degree or commensurate work experience, required.

　　3+ years of banking work experience with deposits, account opening, ortreasury management experience, required.

　　Bank OZK is an equal opportunity employer and give consideration foremployment to qualified applicants without regard to race, color,religion, sex, national origin, age, sexual orientation, genderidentity, disability status, protected veteran status, or any othercharacteristic protected by federal, state, and local law. Member FDIC.