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Warranty Clerk - San Antonio, TX (I-35)
Warranty Clerk - San Antonio, TX (I-35)-January 2024
San Antonio
Jan 1, 2026
About Warranty Clerk - San Antonio, TX (I-35)

  Description

  WHO WE ARE

  Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members.

  Bruckner’s is more than just a place selling parts and working on trucks

  We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it

  We contribute to our local communities

  We care about our people

  OUR CORE VALUES

  We act with Honesty and Integrity.

  We value our people and communities.

  We are customer focused.

  We do what it takes.

  WHAT WE OFFER

  Competitive Compensation Plans

  Paid Time Off and Holidays

  Excellent health, dental and vision plans

  Investments in Training & Development

  Generous 401(k) and Profit-Sharing Plan

  Tuition Assistance Program

  Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)

  Technician Student Loan Reimbursement Program

  Disability and Life Insurance

  Internal Promotion Opportunities

  Flexible Spending Account

  Health Club Reimbursement

  Family and Team Oriented Environment

  Employee Referral Bonus

  Engaging and Challenging Assignments

  Drug free workplace

  JOB DESCRIPTION

  Perform duties necessary for the smooth operation of the Service Department to include preparation of shop repair orders to be closed, keeping a duplicate file of all warranty claims, & assisting with care & timely shipping of failed warranty parts.

  ESSENTIAL DUTIES & RESPONSIBILITES

  Include the following. Other duties may be assigned. 1. Take all shop orders as the jobs are completed and see that all repairs are listed, all parts and labor are charged correctly to each condition. 2. Prepare warranty on all repair order conditions that are covered under warranty & submit to Warranty Manager for approval to close. 3. Prepare warranty in PMT for all failed parts bought by customers on counter tickets so Warranty Manager can submit the claim. 4. Assist Warranty Manager with corrections in a timely manner to re-file all warranty claims returned with errors. 5. Keep ledger of all parts returned for warranty. Maintain record of all documents for proof of shipment & send copy to Warranty Manager weekly. 6. Make and file copies of all claims, credits, debits, etc. of each warranty. 7. See that all parts are returned to the proper locations and on a weekly basis. 8. Answer warranty questions for service, parts, and sales departments. 9. Assist the Service Department in answering the telephone during peak periods. 10.Monitor open repair order report on at least a weekly basis to ensure proper document flow through the dealership.

  MARGINAL JOB TASKS

  Must be willing to do other miscellaneous tasks as required by & related to the business.

  EDUCATIONAL REQUIREMENTS

  Minimum high school diploma required. Any additional courses favorable, but not required.

  Must be willing to take continuing education courses as deemed necessary.

  WORK EXPERIENCE

  Need a minimum of 1 year experience in parts or service with 2 years experience preferable. Would be helpful to have worked with warranty but is not required.

  MATHEMATICAL SKILLS & REASONING

  Should be able to read computer generated reports, office reports, invoices, etc. Should be able to compute numbers manually or by use of calculator or computer. Also is required to operate computer terminals with keyboard and mouse, 10-key calculator, fax machine, and other various office equipment. Must be able to use communicative skills to interact with customers, vendors, and co-workers in a positive and constructive manner.

  Want to know more about our family-owned company, P roud that our 1500+ employees view us as the employer of choice! YouTube- Service Department Video (https://youtu.be/E3Hp7yIvK00) YouTube - Come Join The Family -Video (https://www.youtube.com/watch?v=phgYx9BbmbM) YouTube - Since 1932 -Video (https://youtu.be/kGqalU266pY) Don't forget to Like and Subscribe!

  Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR Qualifications

  Skills

  Preferred

  Mack: Expert

  Volvo: Expert

  Education

  Required

  High School or better in CommunicationLicenses & Certifications

  Preferred

  Drivers LicenseEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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