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WAIVER MANAGER
WAIVER MANAGER-February 2024
Metairie
Feb 10, 2026
About WAIVER MANAGER

  Our Company

  ResCare Community Living

  Overview

  Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

  Responsibilities

  Ensures consumer and guardian participation in development of service plan and personal futures plan

  Coordinates development of each person(s) served personal futures plan

  Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such

  Schedules and chairs screening for program vacancies

  Develops waiting list for potential consumer vacancies

  Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when movingout

  Demonstrates knowledge of contractual, legal and regulatory requirements

  Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements

  Implements/coordinates any necessary plans of correction from a regulatory body

  Demonstrates organization’s commitment and leadership skills

  Demonstrates customer service orientation

  Facilitates 1:1 interactions with peers, superiors, and subordinates

  Is aware of quality indicators and achieves results

  Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff

  Ensures all written training programs are implemented and revised as needed

  Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriatelyMaintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnelcosts, consultant services, etc

  Monitors worker’s compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claimsand minimize risk/exposure of agency in these areas

  Monitors all consumer finance documentation

  Monitors budget variance reports to ensure accuracy

  Implements/monitors compliance with the company's Health and Safety programs

  Attends industry functions to promote positive relationships with other providers

  Develops positive relationships with all funding sources to promote new business

  Uses leadership and communication skills to motivate team members toward agency objectives

  Utilizes problem solving/mediation skills when employee to employee conflict arises

  Monitors exit interview results and investigate areas of concern that may be identified through this process

  Fosters team spirit and company pride among team members and agency

  Manages budgeted staff hours to provide effective and efficient service delivery

  Implements staff recruitment and retention programs to promote positive work environment

  Oversee/participate in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federalemployment law

  Actively works toward achieving/maintaining Affirmative Action goals within assigned service site(s)

  Ensure all assigned staff receives training and supervision as needed to meet performance expectations

  Recognizes staff with Pro team, performance management evaluations, individual development goals, etc

  Ensure assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation procedures

  Ensures that all information from upper management is conveyed to employees as applicable and appropriate

  Ensures that all job opportunity listings are shared with employees

  Maintains and/or monitors training reports to ensure timely training of staff for all assigned service sites

  Other duties as assigned

  Qualifications

  A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities. Oneyearprevious supervisory experience preferred. Ability to communicate verbally and in writing. Must be able to travel between servicesites, staying overnight as necessary. Experience in managing systems, processes, and people. Working knowledge of Federal, State, andlocal regulations concerning services to individuals with mental retardation and/or other developmental disabilities. Must have goodorganizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours, covering direct care shifts asnecessary

  BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related jobexperience may be substituted per area regulations. Exceptions must have written approval from Regional Management

  About our Line of Business

  ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us onFacebook (https://www.facebook.com/ResCareCommunityLiving) andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) .

  Additional Job Information

  Responsible for developing, growing and managing supports and services delivered to individuals receiving the NOW, ROW or Childrens Choice Waiver

  Ensures consumer and/or guardian participation in development of CPOC ( Comprehensive Plan of Care)

  Coordinates development of each person(s) served CPOC

  Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements and Home and Community Based Services licensing standards

  Monitors/implements/supervises delivery of CPOC and training of staff

  A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities in the Home and Community Based Setting

  Working knowledge of Federal, State, and local regulations concerning services to individuals with intellectual disabilities and/or other developmental disabilities

  Salary Range

  USD $45,000.00 - $50,000.00 / Year

  Need help finding the right job?

  We can recommend jobs specifically for you!

  ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

  Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

  Job LocationsUS-LA-NEW ORLEANS | US-LA-METAIRIE

  ID 2024-134557

  Line of Business ResCare Community Living

  Position Type Full-Time

  Pay Min USD $45,000.00/Yr.

  Pay Max USD $50,000.00/Yr.

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