Job Description
The selected candidate's primary responsibilities will be to provide Non Secure Voice over Internet Protocol ( VoIP ) network design, installation, documentation, operations, maintenance, system engineering, sustainment engineering, management and oversight for a government agency's IP telecommunications network. Will provide administrative telephone support for special C2 systems to include conferencing, alert and notification systems, networked voice, video and data and non - secure switchboards. Provide support for call processing systems, voicemail systems, gateways, IP telephone instruments, video applications, voice and video bridging and Uninterruptible Power Supplies (UPS). Provide voice mail services, including recorded announcements, audio and visual indicators of messages, forwarding capability, broadcast (voicemail lists), standard and enhanced message storage, auto dial voice mail caller, auto reply, create, delete, and retrieval of messages from any Dual Tone Multi-Frequency phone. Design and install new cabling, equipment, and associated hardware and software to extend and/or enhance existing services. Monitor statuses and alert systems necessary to provide real time network availability to include remote applications and hardware necessary to monitor and communicate with remote sites as required.
Will also provide end-to-end support equipment and services. These services include instrument placement, infrastructure and other required services to provide telecommunications related connectivity within and external to the customer. Provide logging and blocking security services. Review the logs and make security and infrastructure enhancement recommendations to identified customer telecommunications personnel and implement changes and rule based policies. Provide installation, operation, and maintenance for UPS equipment on all non-redundant components of the VoIP infrastructure to allow for battery backup in the event of facility power outages. Will apply knowledge of DoD policies and procedures with regard to the installation, configuration, and management of Cisco IP Systems to perform real time conference scheduling, bridge management, and connectivity support for a global IP and ISDN teleconferencing network.
This position is located in Washington DC. There is no relocation assistance available for this position. Applicants must be currently residing in or state willingness to relocate self to Washington DC or surrounding areas.
Required Education, Experience, & Skills
High school diploma and at least 11 years of related experience OR Associate degree and at least 7 years of related experience OR Bachelor's degree and at least 5 years of related experience
Two years Cisco Call Manager experience (Cisco Call Manager 8.6 and above)
Security + certifications in accordance with DoD 8570 instruction
Experience with:
Call Manager
Voice terminals
Voice Gateways
Trouble Tracker
Digital Conferencing Switching System (DCSS)
ATHOC IWS Alerts
Meeting place
AMCOM Customer Administration System
Video Conferencing/Bridging
Secure voice assets configuration
Wide Area Networks
CCNA/Cisco Networking
IP networks
BoIP and VoIP
Preferred Education, Experience, & Skills
Knowledge of Test Equipment: O-scope, Fireberd, transmission test sets
Capability to analyze systems with highly complex technologies
Familiarity with patch panels
Knowledge of telecommunications fundamentals
Ability to be self-reliant
Capability to perform essential technical maintenance activities without direct supervision
Excellent verbal and written communication skills
Ability to professionally interact with high level military officers and civilian officials on a daily basis
Quality assurance experience with both new and upgraded telecommunications systems
Trainer / training experience
Positive service oriented attitude
Military experience / knowledge of customs and courtesies
Experience with larger enterprise IP networks and related networking equipment
Knowledge of DoD policies and procedures with regard to the installation, configuration, and management of Cisco IP Systems
Experience with the development and presentation of briefings
Microsoft certification - MCSA, MCP, MCS
Network + certifications in accordance with DOD 8570 instruction
Pay Information
Full-Time Salary Range: $112420 - $191070
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems is a premier global defense and security company with approximately 90,000 employees delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support and services. Information Solutions, based in Reston, Virginia, is among the 10 largest IT providers to the U.S. government, serving most of the federal defense and civilian marketplace. It provides network-centric command, control, computing, and intelligence (C3I) solutions; wideband networking radio systems; information systems for the U.S. intelligence community; geospatial information services; and information technology services. Leveraging its knowledge of signals and data derived from signals, Information Solutions has attained a market-leading position in advanced information technology research, intelligence analysis and production, and geospatial exploitation software. People are the greatest asset in any Company. BAE Systems is committed to hiring and retaining a diverse workforce. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression