Job Title: Vice President of Community Services Programs

　　Department: Community Services         

　　Location: Hybrid, 3 days/week on site

　　Schedule: Monday-Friday, 9am – 5pm, Evenings and weekend hours as needed

　　Salary: $183,000-210,000*

　　*New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role.

　　Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

　　Position Overview:

　　The Vice President of Community Services Programs has operational responsibility for direct service program development and implementation in alignment with Vibrant Emotional Health’s mission and strategic direction. The VP reports to the Chief Program Officer and works collaboratively with the CPO and Vibrant’s Executive Team to advance strategic priorities. The VP of Community Service Programs must be flexible in approach, an innovative and strategic thinker, and be comfortable working in a complex and challenging environment. The ideal candidate has significant knowledge of and experience with overseeing the operations of Medicaid-billable as well as government contracted and/or philanthropically funded services. In addition, the ideal candidate has knowledge of, experience with, and interest in dimensions of diversity that result from different and/or intersectional identities, such as ethnic, socioeconomic, racial, gender, sexual orientation, ability, age, cultural differences, other important identity characteristics, and how these issues of diversity intersect with mental health and the effective delivery of services.

　　Duties/Responsibilities:

　　Supervise a team consisting of the Assistant Vice President of Youth and Family Services as well as program leadership at the senior director and director levels

　　Attract, develop, coach, and retain high-performance team members, empowering them to elevate their level of responsibility and performance

　　Oversee and manage a portfolio of $2M Medicaid and MMCO billable services

　　Ensure ongoing excellence in the areas of program development and implementation, service delivery, program billing, compliance and continuous quality improvement

　　Work with staff to develop systems to ensure consistent, high-quality project management, including, but not limited to, collaboration with the compliance and quality improvement teams

　　Manage all contracts and budgets ensuring:

　　deliverables are met;

　　modifications are requested, as needed

　　expenditures and revenue are in line with annual program budgets

　　program billing procedures are followed accurately and in a timely manner

　　Pursue key funding opportunities in collaboration with the Chief Program Officer and Strategic Partnerships leadership

　　Provide support and leadership in program development and expansion alignment with agency’s strategic plan, ensuring smooth execution during period of organizational growth

　　Provide guidance in agency cross-collaboration, develop a strong department team/network that creates a culture of comradery and cohesiveness, while sustaining culture of DEIB (Diversity, Equity, Inclusion and Belonging) principles

　　Maintain up to date knowledge of relevant policies and program regulations that govern program implementation and compliance

　　Required Skills/Abilities:

　　Exceptional leadership and interpersonal skills, including strong team building capacity

　　Demonstrated experience in building teams, and working effectively with partner organizations to provide mental/behavioral health services to program participants across the client life cycle (children/youth, families, adults, older adults)

　　Strong knowledge of program operation best practices that align with regulatory compliance

　　Experience providing oversight to Medicaid/MMCO billable programs

　　Expertise in supervision, program budgeting, program implementation, evaluation and ensuring quality in service provision

　　Familiarity preparing proposals for Federal, state and municipal grants a strong plus.

　　Required Qualifications:

　　Minimum of ten years of substantial relevant experience administrative and programmatic oversight of mental health and/or social service programs

　　Candidates must be enrolled or eligible to enroll in NYS Medicaid Program w/in 30 days of hire (New York State: LCSW, Licensed Psychologist, Licensed Physician, or Licensed Nurse Practitioner)

　　Significant experience managing multiple teams.

　　Strong project management skills.

　　Superior written and verbal communication skills (including presentations) and the ability to drive execution in a team environment

　　Must be a self-motivated team player with proven ability to identify issues and manage multiple priorities while striving for practical business solutions

　　Physical and Sensory Requirements:

　　Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone

　　Ability to work collaboratively with staff, residents, families, service providers and others

　　Ability to remain calm and composed under stress

　　Ability to respond to telephones and other auditory stimulation

　　Ability to evaluate/interpret information and make independent judgment/decisions

　　Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc.

　　Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

　　Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.