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Vendor Manager, Softlines
Vendor Manager, Softlines-March 2024
Cairo
Mar 9, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Vendor Manager, Softlines

  Description

  Amazon is the largest ecommerce site in the Arab world. Every month, Amazon attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.

  With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.

  Job Description: The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon’s most important partners and vendors, as well as with internal colleagues and cross-functional leaders.

  Responsibilities: Act as the ‘business owner’ for the category, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives). Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments. Maximize Amazon’s business profitability and selection expansion opportunities. Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience. Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds. Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies. Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines. Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.

  We are looking for a passionate customer and category advocate within Amazon, with proven analytical & negotiation capabilities and project management skills, strong attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth.

  The ideal candidate will be a self-starter with a passion for retail, a high level of flexibility and commitment, and the ability to hire and develop a high-performing team.

  Responsibilities:

  Customer Focus

  Evaluates products and services to continually drive quality of customer experience

  Aggregates and escalates industry trends; ensures team prioritizes customer obsession

  Identifies opportunities to differentiate our customer experience from the competition

  Strategy

  Develops and implements action plans based on deep-dive analysis of product line metrics

  Provides recommendation on business opportunities and long-term strategy for multiple sub-categories

  Vendor Management

  Expands current vendor selection and secures new brand selection

  Focuses on strategic holdout or challenging vendors to increase selection

  Drives strategic negotiations to deliver top- and bottom-line category growth

  Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors

  Increases vendor participation through deep knowledge of program opportunities

  In-Stock Management

  Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers

  Drive tools and process improvements that affect purchasing and vendor management workflows

  Business Operations

  Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories

  Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business

  Audits all elements of multiple subcategory businesses

  Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts

  Creates long-term category solutions that automate or simplify category processes

  Works with internal technical, cross-category, and tech teams to drive multi-system process changes

  We are open to hiring candidates to work out of one of the following locations:

  Cairo, EGY

  Basic Qualifications

  Bachelor’s degree. 7+ years of relevant experience in retail operations with a proven record of accomplishment of negotiations and delivering results.

  Proven experience leading cross-functional projects

  Ability to think and react in a high-energy, fast-paced Experience in vendor negotiations, pricing and promotion, inventory management, and product development.

  Influencing abilities and vendor management experience.

  Very strong analytical skills.

  Preferred Qualifications

  Advanced experience with Excel, or other analytical/Business Intelligence tools.

  Highly polished communication skills - speaking, writing, presenting and negotiating.

  Ability to operate simultaneously and effectively in both tactical and strategic modes.

  A willingness to roll up sleeves to get things done.

  Experience launching a new country.

  Working in a start-up or early stage environment where you will be defining best practice for your function.

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