Vendor Management Consultant Works closely with business partners to assist in managing the Tier 1 vendor portfolio.

　　Partner and collaborate with business partners, and internal S&P staff to obtain and understand vendor requirements and strategy. Monitor Tier 1 vendor performance analytics to identify areas of opportunity and assure compliance with internal policies and contract requirements.

　　Compensation Minimum:$60,000 / year

　　Compensation Maximum:$99,000 / year

　　Compensation may vary based on the job level and your geographic work location.

　　Job Level Summary

　　Works independently within job function under guidance from Vendor Management Advisor and within boundaries of category strategies.

　　May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives

　　Detail-oriented, ensuring the successful coordination of the ongoing vendor management activities with Tier 1 suppliers

　　Will multitask effectively as well as demonstrate analytical, research, problem-solving, and decision-making skills

　　Primary Accountabilities

　　Partner with Vendor Management Advisor and business partners to triage supplier related questions or concerns and track through resolution.

　　Active liaison between internal staff and suppliers on identifying and resolving problems and developing solutions.

　　Maintain tracking and oversight of issue through resolution, including any applicable action plans.

　　Identify areas of opportunity through vendor audits, tracking vendor issues, and monitoring SLA performance. Analyzes vendor trends to proactively assess opportunities for improvement.

　　Collect data to develop vendor scorecards and track performance. Work directly with vendors on areas needing resolution and monitor ongoing progress through regular status meetings. Provide status to direct business leader and internal staff.

　　Participate in the sourcing and procurement process including contract renewals for Tier 1 vendors.

　　Coordinates change requests and vendor documentation for Tier 1 vendors and ensure that all relevant parties have completed and approved their accountable tasks.

　　In partnership with internal staff, design and deliver support services to internal leaders including vendor management training, best practices, transition services and consulting.

　　Specialized Knowledge & Skills Requirements

　　Demonstrated experience providing customer-driven solutions, support or service

　　Moderate knowledge of sourcing practices including RFxs, contract negotiation, market intelligence.

　　Solid knowledge and understanding of supplier performance management techniques including managed service best practices and governance.

　　Demonstrated experience leading small to medium projects.

　　Solid knowledge and understanding of goods and services contract terms.

　　Solid knowledge and understanding of preparing reports, charts and presentations.

　　Demonstrated experience relationship building , working collaboratively, communicating effectively and using data to solve problems.

　　Licenses

　　Not applicable.Travel Requirements

　　Up to 10%.Physical Requirements

　　Work that primarily involves sitting/standing.Working Conditions

　　Not applicable.We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

　　We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

　　We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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　　At American Family Insurance, we know how hard our customers and employees work to achieve their dreams. That’s why, for over 90 years, we’ve made it our mission to protect those dreams. It’s all part of who we are and who we’ll always be – innovative, caring, agile, trustworthy, transparent and passionate. We’re a strong, forward-looking company and a proven leader in our industry. And if you’re looking to make a difference, we’re looking for you.

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