Create and maintain software deployment packages for Windows, Mac OS, Android, and iOS

　　Manage warehouse handheld scanner configurations and administration through our MDM platform

　　Manage mobile device configuration and administration through our MDM platform.

　　Identify technical problems within EUC systems and work independently to determine solutions

　　Work closely with other teams in IT to provide root cause analysis and resolve systemic end-user issues

　　Work closely with the Global Service Desk to drive process enhancements and efficiencies

　　Establish and maintain effective working relationships with management, coworkers, vendors, and customers.

　　Work on projects and tasks as assigned

　　Required Qualifications

　　Associates or bachelor’s degree preferably in Information Systems, Information Technology, or Computer Science.

　　Experience troubleshooting end-user hardware, software, and driver issues

　　3-5 years of experience in system administration.

　　Willingness to learn new skills and cutting-edge technologies on the fly

　　Strong customer service skills

　　Basic scripting with at least one language, i.e. PowerShell, Batch, Shell, or Python

　　Professional Experience utilizing Virtual Desktop Environments with VMware Horizon, Azure Virtual Desktop, or Citrix

　　OS administration and configuration skills for Windows

　　Proficiency with command-line interfaces

　　Preferred Qualifcations

　　OS administration and configuration skills for macOS

　　Familiarity with Agile Frameworks and Methodologies

　　Familiarity with Cloud services in Azure

　　Experience creating automation by interfacing with APIs or using tools like Ansible and ServiceNow.

　　Experience with an Enterprise Mobility Management (EMM) tool such as Intune, Workspace ONE, or JAMF

　　Experience Packaging Software for mass deployment.

　　Experience creating and maintaining Active Directory Group Policy

　　The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

　　Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program

　　Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

　　Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

　　Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

　　Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

　　WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

　　WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.