Validation Manager

　　Job Req ID: 26993

　　Posting Date: 10 Feb 2024

　　Function: Software Engineering

　　Unit: Digital

　　Location:

　　Deansgate, Manchester, United Kingdom

　　Salary: Competitive with great benefits

　　Why this job matters

　　The Delivery Validation & Assurance team sits within IT Partner Management and is responsible for the delivery of IT capabilities via outsourced managed services and the assurance of internal IT Services across the organisation.

　　The primary focus is to ensure business needs are satisfied in a cost effective and timely manner aligned to the IT strategic plans whilst preserving the value of Partner engagements and following a control and compliance framework.

　　This hybrid role (3 days a week in the office) is available in any of the below locations :

　　Leeds, Manchester, Birmingham or Bristol.

　　What you’ll be doing

　　Assurance of the end to end delivery process and outcomes delivered by Partners across the organisation. Providing an auditable trail of the value delivered by the Partner. Whilst ensuring that cost, quality and time performance measures are met from a compliance and controls perspective

　　Assist in technical and process escalations and the subsequent improvement activity across the organisation

　　Act as a point of co-ordination to align delivery and test plans from Partners for Functional Delivery Activity. Provide guidance and direction to projects requiring Partner engagement. Review estimates and commitments of the effort required for specific deliverables provided by partners. Provide a point of Technical escalation for project delivery issues

　　Advise and guide Partner Management and Sourcing in performing benchmark exercises validating partners against the open market

　　Continuous assessment of the technical capability of the Partner and driving continuous improvement where necessary

　　Develop and maintain ‘subject matter expertise’ level of knowledge across IT applications whilst managing key partners

　　Maintaining a can-do attitude amidst conflicting priorities and constant change

　　Skills and Experience

　　Skills you would be expected to have:

　　Strong communication, interpersonal and facilitation skills, a methodical and structured approach, good documentation skills and attention to detail.

　　Role is specifically intended to validate Partner solutions from a commercial perspective so is critical to delivering the value of the Partner Contracts/Work.

　　Stakeholder Management: Able to establish and maintain internal and external stakeholder relationships and facilitates mutually beneficial negotiations to develop solutions, ensuring they meet current and emerging business and technical needs.

　　Transformation management of legacy systems: Able to support long term changes and adapting the unit in line with the business.

　　Preferred to have knowledge of Agile planning tools & methodologies e.g. Jira in an IT Software Development environment.

　　Experience you would be expected to have:

　　Proven experience of incident/change management and delivering technical solutions in a diverse environment.

　　Experience of managing relationships with software partners and third-party development partners, of product/package selection, and of delivering those products into a production environment.

　　Experience of successfully delivering IT application development using clear project management techniques and Agile methodologies, employing a combination of internal and Partner-supplied resource.

　　Experience of Managing relationships with internal business customers.

　　Experience of communicating directly with and using influencing skills at senior management levels.

　　Experience of working in a team environment.

　　Benefits

　　Competitive salary

　　25 days annual leave (plus bank holidays)

　　10% on target bonus

　　Life Assurance

　　Pension scheme

　　Direct share scheme

　　Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

　　50% off EE mobile pay monthly or SIM only plans

　　Exclusive colleague discounts on our latest and greatest BT broadband packages

　　BT TV with TNT Sports and NOW Entertainment

　　50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

　　Our leadership standards

　　Looking in:

　　Leading inclusively and Safely

　　I inspire and build trust through self-awareness, honesty and integrity.

　　Owning outcomes

　　I take the right decisions that benefit the broader organisation.

　　Looking out:

　　Delivering for the customer

　　I execute brilliantly on clear priorities that add value to our customers and the wider business.

　　Commercially savvy

　　I demonstrate strong commercial focus, bringing an external perspective to decision-making.

　　Looking to the future:

　　Growth mindset

　　I experiment and identify opportunities for growth for both myself and the organisation.

　　Building for the future

　　I build diverse future-ready teams where all individuals can be at their best.

　　About us

　　BT is part of BT Group, along with EE, Openreach, and Plusnet.

　　Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

　　We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

　　We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

　　This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

　　A FEW POINTS TO NOTE:

　　Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

　　DON'T MEET EVERY SINGLE REQUIREMENT?

　　Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.