POSITION

　　Part Time Usher

　　DEPARTMENT

　　Concert Halls

　　SALARY

　　$69.52 per Call (One Call is 4 hours)

　　OVERVIEW

　　Lincoln Center's Guest Experience team seeks highly motivated, customer service-oriented, Part-Time Performance Ushers to assist in facilitating a superior guest experience for those attending Lincoln Center Events held at David Geffen Hall and Alice Tully Hall. The successful candidate will have previous ushering or hospitality experience, preferably in a theatrical setting.

　　The position is a union-represented role and employees are required to join the Local 306 union within 30 days of employment. Terms and conditions of employment are subject to Lincoln Center's policies and the Collective Bargaining Agreement.

　　PRIMARY RESPONSIBILITIES

　　Greet patrons attending events presented at David Geffen Hall and Alice Tully Hall.Exemplify guest excellence characteristics in all interactions with patrons, guests, and fellow co-workers.Distribute event materials to guests as needed.Assist patrons with mobility devices into and out of performance spaces, and those requiring seating assistance within the Halls.Provide accurate information about an event or venue upon request, including directions within and outside of the Halls, and other venues or attractions on campus.Ensure performance house rules, such as entry, exit, late seating, photography etc. are adhered to, and maintain access control to performance areas.Notify supervisory staff and/or security staff of any emergency situations immediately as they occur.

　　QUALIFICATIONS

　　Proven customer service experience.Excellent interpersonal and communication skills.Ability to multi-task and problem solve in a fast-paced environment.Computer proficiency with the ability to use a computer to review event schedule, indicate work availability and sign up for work, and join potential training courses offered online.Flexible availability is a must, including being able to work during matinee, evening, and weekend performancesAdditional requirements include ability to read and interpret ticket information, distribute, and pick up playbills and other printed materials, open, close, and hold entrance doors to the Hall, and use radio communications equipment to stay in contact with co-workers, performance managers and take direction as needed.

　　PHYSICAL REQUIREMENTS

　　Position requires individuals to be standing on their feet for extended periods of time during their shiftPosition requires the ability to maneuver walkers and wheelchair equipment (occupied and unoccupied) on flat and inclined surfaces.

　　What is Lincoln Center for the Performing Arts?

　　Lincoln Center for the Performing Arts (LCPA) is the world's leading performing arts center in the heart of New York City. In these times of heightened anxiety and vigilance, we are holding on to the important role the arts play in our lives: they nourish our hearts and minds, teach us valuable lessons and critical skills, and help us create community. We are resolved not to lose sight of what connects us, and we hope you will consider joining our talented, diverse team.

　　We are:

　　1. The manager of the Lincoln Center Campus.

　　-We are part of 16 acres of activity and one of eleven amazing resident organizations

　　2. A leading Arts Presenter.

　　-We curate a number of series showcasing music, dance, and theater

　　3. An Education Hub.

　　-We have reached 20 million students, educators, principals, and community members

　　Who are our people?

　　Lincoln Center is a diverse team of dreamers, collaborators, and entrepreneurs who use unique platforms in the heart of New York City and beyond to advocate for the transformative impact of artistic experiences.

　　Lincoln Center People imagine and create in concert with this mission by founding President John D. Rockefeller III - "The arts are not for the privileged few, but for the many. Their place is not on the periphery of daily life, but at its center."

　　Lincoln Center welcomes applicants from all sectors who agilely solve problems, show up as they are, and can't stop innovating.

　　What's the news?

　　Highlights from the Summer Season

　　Celebrating Art, Community, and Resilience Post-COVID: Summer for the City Returns to New York For A Second YearVibrating Haptic Suits Give Deaf People a New Way to Feel Live MusicThe True Winners and Losers of the Las Culturistas Culture AwardsHer Symphony Reclaims an Ancestral Story, and Classical Music

　　Campus Happenings

　　Lincoln Center Names Conductor for Reimagined Mostly Mozart OrchestraHenry Timms Wants to Tear Down Walls at Lincoln CenterLincoln Center Presents to Continue This Winter/Spring With Expanded Free and Choose-What-You-Pay PerformancesThe 2024 Tony Awards Will Be Hosted at Lincoln Center

　　Legacies of San Juan Hill

　　Before Lincoln Center, San Juan Hill Was a Vibrant Black CommunityLincoln Center Launches San Juan Hill Project Digital Hub To Remember the Lost Urban NeighborhoodLincoln Center lanza plataforma para rescatar la cultura de un barrio negro

　　Who is our President and CEO?

　　Henry Timms is the co-founder of #GivingTuesday and the co-author of New Power.

　　Join us!

　　It is the policy of Lincoln Center to ensure equal employment opportunity without discrimination or harassment on the basis of race, creed, color, national origin, sex, age, religion, disability, marital or civil partnership/union status, familial or caregiver status, alienage or citizenship status, sexual orientation, gender identity or expression, pregnancy, military or veteran status, genetic information, predisposition, or carrier status, unemployment status, domestic violence, sexual violence, or stalking victim status, or any other characteristic protected by federal, state, or local law. LCPA is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.