Experis IT ManpowerGroup has partnered with a leading Laptop/Printer/Computer organization in the for a Field Technical Spt Rep IV role to assist their team. This is an on-site role.

　　Industry: Laptop/Printer/Computer

　　Title: Field Technical Spt Rep IV

　　Location: Tulsa, OK

　　Duration: 12-24 months Contrcat

　　Job Description :

　　• Analyze, troubleshoot, and resolve issues within IT infrastructure including HPE & Multi-Vendor Enterprise systems, servers, storage, and networking.

　　• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.

　　• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.

　　• Provide installation and or break/fix support, including component replacement and hardware troubleshooting, while following detailed instructions.

　　• Able to proficiently perform clearly defined data center support tasks with remote guidance.

　　Responsibilities:

　　• MUST BE A US CITIZEN, with a valid driver license, car insurance and mailing address.

　　• Able to work with a pallet jack and data center server lifting tools. Must be able to lift to 40 lbs and stand for extended periods of time without assistance.

　　• Must be able to pass a background check.

　　• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.

　　• Requires good understanding of the general/technical aspects of the job.

　　• Must be familiar with basic Microsoft Office products.

　　• Must possess written and verbal communication skills.

　　• Must be organized and able to document daily activities.

　　• Ability to maintain successful communication and working relationships with management, peers, and customers at all levels.

　　• Ability to work both solo and within a team structure.

　　Experience & Education:

　　• High School Diploma or GED equivalent.

　　• A basic understanding of Storage theory, Server layout and Network concepts is a plus.

　　• 1-3 years of technical experience is a plus.

　　ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.