Undergraduate Program Assistant-Cross-College Department of Psychology

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　　Undergraduate Program Assistant-Cross-College Department of Psychology

　　About the Cross-College Department of Psychology

　　The Cross-College Department of Psychology was restructured in 2021 to become a preeminent unit recognized for excellence in advancing knowledge of psychological science. The combined department spans The College of Arts and Sciences (CAS) and Cornell Human Ecology (CHE) and consists of over 40 faculty, close to 100 graduate students, plus 35 from other Graduate Fields minoring in Cognitive Science. There are approximately 500 undergraduate majors in Psychology, Human Development, and Cognitive Science, 60 minors in Cognitive Science, and 25 minors in Moral Psychology. In addition, approximately 60 undergraduate students graduate with a minor in Psychology and 40 with a minor in Human Development each year.

　　Within the Department of Psychology, the interdisciplinary Cognitive Science Program supports connections to psychology, computer science, linguistics, human, development, philosophy, neurobiology, information science, mathematics, computational vision, and computational linguistics. The Moral Psychology Program is also interdisciplinary and is a minor that draws students with diverse majors and interests who share a strong curiosity and concern about humankind, and a motivation to apply both humanistic and scientific lenses to age-old questions about human behavior.

　　The Opportunity

　　The Undergraduate Program Assistant is a crucial position providing comprehensive support to all department undergraduate programs. The responsibilities encompass diverse tasks, ranging from facilitating student and faculty support to ensuring the successful fulfillment of degree requirements. This role involves course management support, the development and upkeep of marketing materials related to programs, and event planning and execution.

　　This position plays a critical role in supporting faculty, staff, and students across our four undergraduate degree programs: Psychology, Human Development, Cognitive Science, and Moral Psychology. The incumbent works closely with the Undergraduate Program Coordinator (UPC), the Program Manager for Cognitive Science and Moral Psychology (PM), and the Administrative Manager (AM). There is regular interaction with faculty, students, prospective students, and college and university staff to address inquiries regarding requirements, policies, and procedures.

　　Key Responsibilities

　　Program Support: Provide critical support to faculty and students across undergraduate degree programs: Psychology, Human Development, Cognitive Science, and Moral Psychology. Responsibilities are focused on ensuring accurate course listings and providing accurate degree requirement information, and assisting with necessary steps toward successful completion of degree programs.Administrative Duties: Manage course-related administrative tasks and procedures. Create and maintain marketing materials for programs. Plan and facilitate events related to undergraduate programs.Team Collaboration: Work closely with the Undergraduate Program Coordinator (UPC), Program Manager for Cognitive Science and Moral Psychology (PM), Administrative Manager (AM), departmental staff, and other college and university administrative offices.Policy Unification: Support ongoing post-merger unification of procedures across colleges and in all degree programs.Communication and Interaction: Engage in regular interaction with faculty, students, prospective students, departmental staff, and college and university administrative offices. Address inquiries regarding program requirements, policies, and procedures.Collaborative Matrix System: Collaborate within the matrixed organizational system for seamless enrollment services.

　　This is a full-time (39 hours/week) endowed position that is based in Ithaca, New York. This position will be fully on-site for the first six-months; after this period, the position can be performed remotely up to two days a week assuming flexibility for coverage as needed. This schedule is subject to change at any time. Work hours are 8 a.m.- 4:30 p.m., Monday through Friday. There is an expectation this position will work during commencement weekend and potentially other events that may be scheduled outside of regular business hours.

　　What We Need

　　We are looking for a team member with a strong work ethic, initiative, able to complete detailed tasks and see and understand the big picture, and who has a desire to support and assist others with the myriad of duties that ultimately support undergraduate education in Psychology at Cornell. Additionally, you will:

　　Be extremely organized, able to multi-task, prioritize based on needs and deadlines, and follow tasks through to completion.Have the aptitude to work independently within a team environment and with frequent interruptions.Have demonstrated experience providing exemplary customer service. Actively listen, be patient, remain calm, and use sound judgment in highly sensitive situations.Have demonstrated experience dealing with confidential material.Display excellent communication and interpersonal skills (oral and written).Be committed to supporting diversity, equity, access, inclusion, and wellbeing and working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.Be flexible and adaptable to a changing environment.Have proficiency in Word, Excel, Outlook Mail, and Calendar.Hold an Associate's Degree and two to four years of relevant experience or an equivalent combination of education and experience.If you possess the experiences and skills described above, this may an appropriate role for you to consider. Other qualifications that we would view as helpful in this role include:

　　Bachelor's degree and with one to two years of relevant experience and proficiency with Cornell systems, i.e., PeopleSoft, CCI, ACALOG, Data.Arts, 25Live, Workday, and Salesforce.Demonstrated experience with marketing content and presentation and proficiency in web maintenance programs (e.g., Drupal, HTML).Knowledge and/or experience dealing with students in crises and the ability and knowledge to direct them appropriately.A cover letter and resume are required for further consideration for this position.

　　Rewards and Benefits

　　This is a forward-facing position and, as such, working full-time on campus is preferred. However, there are tasks that can be done remotely, so after six months on site, this position will be eligible for a hybrid work arrangement up to two days per week remotely and three days per week on site. The university reserves the right to modify, suspend, revoke, or terminate the hybrid work arrangement at any time.Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: .Follow this link to learn more about the Total Rewards of Working at Cornell: .Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.Visa Sponsorship is not available for this position.

　　Familiarize yourself with Cornell's as well as the university's .

　　University Job Title:

　　Student Services Asst IVJob Family:

　　Student ServicesLevel:

　　DPay Rate Type:

　　HourlyPay Range:

　　$23.50 - $27.67Remote Option Availability:

　　Fully OnsiteCompany:

　　EndowedContact Name:

　　Vanessa Crowley

　　Job Titles and Pay Ranges:

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　　Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

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　　Unique applicable skills

　　Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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　　Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly