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Transportation Dispatcher
Transportation Dispatcher-May 2024
Zebulon
May 1, 2025
ABOUT US FOODS
US Foods is a leading food service distributor, partnering with approximately 250,000 restaurants and food service operators.
10,000+ employees
Food & Beverage, Information Technology
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About Transportation Dispatcher

  ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.

  Join Our Community of Food People!

  BASIC PURPOSE

  The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

  We are looking for a Dispatcher who relishes the chance to push their potential, grow and reap the rewards of joining the US FOODS® family.

  US FOODS® has a lot to offer:  

  US FOODS® is the company built on YOU Matter, where your challenging work is rewarded 

  We are committed to compensation, benefits that respect, and reward our employees for their dedication and hard work 

  Paid Training AND Paid Overtime 

  Service recognition and employee rewards

  Excellent Leadership 

  BENEFITS START DAY ONE: medical, dental, vision, 401(k) Plan and Employee Stock Purchase Plan (ESPP) life insurance and paid parental leave. Check out our Benefits by clicking on the link Health Plan Identifier (benefitspricing.com)  

  As a US FOODS ® Dispatcher you will be responsible for coordinating driver activities to resolve service issues.  The main objective is to verify that the customer's needs are met in a prompt and professional manner. 

  Schedule : Monday – Friday

  Great Dispatchers are crucial to the US FOODS® team and one of the key members of our organization. Our Dispatchers strive for integrity and reliability, while building trusting relationships with team members.

  What you bring to the table

  In the case of a vehicle accident or driver injury, the dispatcher must notify the manager/supervisor in charge and the safety specialist ASAP.

  Coordinate driver activities to minimize hours of service violations.

  Verify that drivers are using Omnitracs properly.

  Assign backhauls as needed to be done in the most efficient manner possible.

  Coordinate trailer and tractor assignments.

  Communicate to the sales force and operations management if there are any concerns regarding service issues that may arise in the event of a late dispatch, breakdown or other service failure.

  Reassign routes as needed.

  Visually inspect each driver's appearance to verify that drivers are in proper uniform and have requiredPPE (Personal Protective Equipment).

  Coordinate shuttle assignments to minimize downtime and overtime.

  Complete Attendance Reports.

  Distribute intercompany mail to sales force.

  Other duties as assigned by management.

  Education/Training :

  High School Diploma/GED requiredRelated Experience/Requirements:

  Must have working knowledge of DOT (Department of Transportation) regulations and driver's logs.

  Must be organized and detailed; and have legible handwriting.

  Must be able to manage several things at once.

  Must have (2) years transportation experience

  WORK ENVIRONMENT

  The work will take place both at a desk in an office environment and in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

  We help you make it! US FOODS® is one of the largest food distributors with a culture and history of promotion from within, excellent training programs and a continuous improvement focus. 

  Your efforts as a Dispatcher are the foundation that defines US FOODS® success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service. BECOME A US FOODS® TEAM MEMBER!

  #LI-CG1

  Stay updated by following US Foods on any of our social media platforms at the bottom of the page!

  EOE* Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*

  Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.

  Microsoft Edge (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Microsoft_Edge_Spanish_Instructions.pdf)

  Google Chrome

  Safari

  iPhone

  Androide (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Android_Spanish_Instructions.pdf)

  US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

  US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF_CCPA_policy.pdf) .

  US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

  EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

  EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

  US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

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