Employment Type:

　　Full time

　　Shift:

　　Day Shift

　　Description:

　　The Transportation Specialist/ Community Health Worker (CHW) is a frontline public health worker who is a trusted member of and/or has a remarkable understanding of the community. This individual will coordinate transportation services for SPHP patients. In addition to addressing transportation needs, will screen and help mitigate other social needs when identified.

　　ESSENTIAL FUNCTIONS

　　Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

　　Works as a liaison between the patient and transportation agencies.

　　Delivers high-value services to individuals, particularly those in under resourced areas and/or with social needs.

　　Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.

　　Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.

　　Provides basic education regarding chronic health conditions and health promotion in a way that promotes understanding and self-management by the individual. Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.

　　Facilitates or conducts enrollment in available federal, state and local programs to increase access to health care and support services. Examples include health coverage via the insurance marketplace, Medicaid, Medicare, social security benefits, food, and housing services.

　　Serves as a liaison between providers and patients to facilitate communication and coordination of services. Coordinates and monitors services, including comprehensive tracking of patients' adherence to care plan objectives per protocol.

　　Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.

　　Uses Social Care tools via patient electronic medical record (or similar protocols) for care coordination.

　　Completes timely and accurate documentation of services provided to individuals in electronic medical record or other platform per ministry's protocol. Maintains electronic files, which include consent, release of information, and applicable assessments. Documents notes, activities, service plans, and outcomes achieved by individuals in an effective manner.

　　Assists with data collection and interpretation relevant to understanding health and social service outcomes.

　　Practice efficient time management and document time allocation accurately (if applicable).

　　Other duties as needed and assigned by the manager.

　　Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

　　MINIMUM QUALIFICATIONS

　　Must possess a comprehensive knowledge of the local community based on personal lived experience and the ability to articulate the lived experience and perspective.

　　Position requires excellent organizational skills to conduct business as well as strong communication and interpersonal skills.

　　High school diploma or GED. Associates degree preferred. One to three (1-3) years of community involvement experience. Must obtain a Trinity Health or equivalent CHW certification within three months of hire.

　　Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

　　Work requires ability to communicate orally and to hear or communicate with focus population. Bi-lingual skills to work with patients in their native language are preferred; certification as a qualified medical interpreter/translator is a plus

　　Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.

　　Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

　　PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

　　Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

　　Must have access to timely and reliable transportation.

　　Must be able to maintain healthy boundaries with individuals and practice self-care.

　　Some office work and minimal travel among SPHP locations.

　　Must possess the ability to comply with Trinity Health policies and procedures.

　　Pay range: $19.20-$27.85

　　Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.”

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

　　Our Commitment to Diversity and Inclusion

　　Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

　　Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

　　EOE including disability/veteran