St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

　　Supervises all staff personnel activities. Enforces all pharmacy departmental policies and procedures. Helps develop departmental procedures with assistance from pharmacy staff members and personnel from other departments to ensure optimal delivery of retail pharmacy services. Manages site-specific pharmacy information systems. Performs daily pharmacist activities as needed. Performs duties as assigned by the Administrator

　　JOB DUTIES AND RESPONSIBILITIES:

　　ESSENTIAL FUNCTIONS:

　　Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information.

　　Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.

　　Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external).

　　Maintains a high level of Customer Service. Assures completion of Customer Complaint documentation and follow-up per Homestar policy and reports customer service issues to Administration.

　　Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement. Operational System/Process, and Safety.

　　Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

　　Complies with Network and departmental policies regarding attendance and dress code.

　　Demonstrates competency in the assessment, range of treatment knowledge of growth and development and communication appropriate to the age of the patient treated

　　Performs daily pharmacist activities as needed.

　　Assures that staff completes daily responsibilities accurately and efficiently.

　　Coordinates personnel scheduling.

　　Assists in departmental human resources activities:

　　a) Hiring new or replacement personnel.

　　b) Assuring that new department employees complete hospital and department orientation.

　　c) Assuring that employees maintain competency and continuing education.

　　d) Assuring that employees demonstrate/model the hospitals core values and customer service behaviors in interactions with all customers (internal and external).

　　e) Counseling employees regarding their work performance.

　　f) Completing required performance evaluations.

　　g) Organizes/conducts staff meetings.

　　Develops departmental budgets, goals and objectives and investigates potential budget issues.

　　Resolves problems, situations or questions concerning medication therapy or logistics between Pharmacy and other hospital departments.

　　Assists in developing departmental policies and procedures.

　　Responsible for submitting payroll in accordance with Network policies and procedures.

　　Coordinates, maintains, and troubleshoots site-specific pharmacy information systems.

　　Oversees procurement, storage, reconciliation controlled substance systems. Reports to DEA as required.

　　Assists with review of pharmacy-related patient and family educational materials.

　　Oversees and coordinates site-specific MEDS bedside delivery service assuring adequate staffing and training, timeliness and accuracy, and service excellence.

　　Reports and tracks medication errors. Takes appropriate measures to prevent errors and takes measures to correct.

　　Serves as a medication resource to patients and other departments. Assures patient medication related counseling is offered.

　　Assures that referral tracking data is maintained accurately and completely.

　　Assists in the development of and oversees new projects and services.

　　ADDITIONAL REQUIREMENTS:

　　Maintains working knowledge of current medications, therapies, and distribution systems. Must have working knowledge of computer applications in pharmacy. Demonstrates ability to supervise pharmacy staff and to address scheduling, productivity, performance and personnel problems or questions in a positive manner.

　　PHYSICAL AND SENSORY REQUIREMENTS:

　　Medium Work

　　Exertional activity

　　• Occasionally lift and/or carry 50 lbs

　　• Frequently lift and/or carry 25 lbs

　　• Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time

　　• Stand and/or walk at least 6 hours in an 8-hour work day

　　• Very few medium occupations in the national economy are performed primarily in a sitting position

　　Nonexertional activity

　　• Stooping (bending at the waist) and crouching (stooping and bending at the knee) -required frequently in most medium jobs

　　• Handling (grasping) - required frequently in most medium jobs

　　• Fingering (fine manipulation) - required only occasionally in most medium jobs

　　• Important: The functional capacity to perform medium work includes the functional capacity to perform sedentary and light work

　　• Frequent fingering and handling. Occasionally lifting, carrying, pushing and pulling of objects weighing up to 35 pounds. Occasionally stooping and bending. Rarely crouching and reaching above shoulder level. Hearing as it relates to normal conversation, high and low frequency. Seeing as it relates to general vision, near vision, peripheral vision, and visual monotony.

　　POTENTIAL ON-THE-JOB RISKS:

　　Employees who work in patient care areas where they may have potential exposure to patients with suspected or proven tuberculosis (TB) must have the ability to wear a particulate respirator and be fit-tested in compliance with the current recommendations from the CDC (enforced by OSHA) or must provide physician documentation as to the inability to wear a particulate respirator.

　　MOST COMPLEX DUTY:

　　Coordinating activities in the department.

　　SUPERVISION (RECEIVED BY AND/OR GIVEN TO):

　　Receiving: Administrator

　　Given: Supervises pharmacists, technicians, support personnel, and volunteers.

　　COMMUNICATIONS:

　　Communicates with all levels of hospital and network personnel, physicians, patients and visitors.

　　QUALIFICATIONS (MINIMUM) EDUCATION:

　　B.S., Pharmacy or Pharm.D.

　　TRAINING AND EXPERIENCE:

　　1-2 years retail supervisory/management experience.

　　WORK SCHEDULE:

　　Normally day shift - Monday through Friday. Other shifts/days as needed. Additional time as needed. Saturday hours.

　　Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

　　St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

　　Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers..

　　Learn More Here. (http://www.slhn.org/About)