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Telephone Operator
Telephone Operator-March 2024
Columbus
Mar 28, 2026
About Telephone Operator

  Employment Type:

  Full time

  Shift:

  Rotating Shift

  Description:

  At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see the big picture and do the right thing. That means a dedication to the well-being our both our colleagues and the patients they serve.

  Why Mount Carmel?

  With five hospitals (https://www.mountcarmelhealth.com/find-a-location/) , over 60 free-standing outpatient clinics (https://www.mcmg.mountcarmelhealth.com/) , a college of nursing (https://www.mccn.edu/) , a Medicare Advantage plan (https://www.medigold.com/) , and extensive outreach and community wellness programs, Mount Carmel Health System (https://www.mountcarmelhealth.com/) serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of Trinity Health (https://www.trinity-health.org/) , one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.

  We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.

  What we offer:

  Competitive compensation and benefits packages including medical, dental, and vision coverage

  Retirement savings account with employer match starting on day one

  Generous paid time off programs

  Employee recognition incentive program

  Tuition/professional development reimbursement

  Relocation assistance (geographic restrictions apply)

  Discounted tuition and enrollment opportunities' at the Mount Carmel College of Nursing

  Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You Deserve To Get Paid Every Day!

  Why Columbus?

  The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at www.experiencecolumbus.com

  Our administrative and clerical colleagues play a vital role. At Mount Carmel we believe that teamwork extends beyond the front-lines of patient care and extends to all of us. It’s the commitment and attention to detail that starts here that ensures we’re delivering exceptional experiences to our patients and their families.

  The Telephone Operator monitors all incoming and outgoing telecommunications activities regarding hospital wide communication efforts.

  Responsibilities

  Handles incoming calls and paging requests connecting parties if possible and /or providing information as requested.

  Answers priority calls promptly, determines the nature of the emergency and accurately executes procedures contained in hospital and department manuals.

  Requirements/Qualifications

  Experience with personal computer, data entry, word processing, and windows environment.

  Effective Communication Skills

  Elevating the standards of care begins at Mount Carmel. No matter what role you play, working with us means being a part of a team focused on excellence. Join us today.

  Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, sexual orientation or physical ability.

  Our Commitment to Diversity and Inclusion

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  Our Commitment to Diversity and Inclusion

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

  EOE including disability/veteran

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