Job Purpose and Impact
The Technical Services Consultant I, is a technical expert responsible for providing advice and insights to category customers while helping the business achieve growth targets. In this role, you will understand customer strategies and needs and help them to improve their results and reach and exceed their goals through product solutions and services. You will also identify new business development opportunities within existing customers or with new opportunities, find and propose solutions, lead projects, communicate and train customers. You will be a trusted advisor to customers and provide strategic and technical direction for account managers.
Key Accountabilities
Partner with the customer's research and development team for category's customers to understand the business strategy and anticipate needs of the customer.
Participate in technical involvement in customer contract negotiation, quarterly meetings, propose strategy, positioning and value proposition.
Collaborate with commercial department on providing product, application, ingredient, processing expertise and training.
Act as the technical link with marketing and technology team within research and development functions working directly with other functions to assess opportunities for improvement and provide advice and consultation.
Deploy the category strategy and ensures all applicable teams are in line to build overall value for the category.
Constantly expand knowledge on customers, the application and markets to create new innovation ideas for new projects.
Assess performance against key criteria for customers with the most significant impact at the business level and grows incremental contribution margin to meet agreed targets.
Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned
Qualifications
Minimum Qualifications
Bachelor's degree in a related field or equivalent experience
Working knowledge of fats and oils and interactions with other ingredients in food systems
Two or more years experience translating customer or industry needs into commercial solutions
Minimum of four years of related work experience
Other minimum qualifications may apply
Preferred Qualifications
Master's degree or other post-secondary degree
Deep knowledge of fats and oils chemistry
Understanding of food and regulatory requirements relevant to categories such as: bakery, snacks, confectionery or food service
Working knowledge of food safety processes and requirements
Understanding of production technologies used for final application
Action oriented with emotional intelligence, energetic, good influencing skills
Equal Opportunity Employer, including Disability/Vet.
At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.
Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.
Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.
US Employment Resources: Equal Opportunity Employer, including Disability/Vet.