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Technology Partners GTM Senior Manager - AMS
Technology Partners GTM Senior Manager - AMS-March 2024
Atlanta
Mar 29, 2026
About Technology Partners GTM Senior Manager - AMS

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  The Technology Partners GTM Senior Manager - AMS will develop and support the GTM plans and activities across our technology partner ecosystem. Top priority for this position will be to directly support select global Integration Partners with GTM creation, enablement, pipeline creation, partner relationship building and high level stakeholder management on both sides.

  The individual should have a track record of demonstrated cross functional collaboration in a high-profile software/services organization that required securing consensus on key initiatives & priorities against targeted outcomes.

  At a business level, you will be working with the technology partners to build and execute our joint business plans. Additionally, you will also be working with ServiceNow stakeholders to create and execute against our most pressing GTM industries and business imperatives. You will also develop and deliver GTM initiatives, tools, and services to benefit NOW and the tech partner ecosystem while providing continual oversight of initiatives to improve adoption and market penetration.

  Primary Focus:

  Partner with the Corporate Development team to drive GTM results for a select set of technology partners. As part of this motion, it will be important to support the build of repeatable GTM processes that scale.

  Partner with cross functional teams, Business Units, Product Marketing, Solution Sales, Partner Design Studio and Partner Enablement, to support the GTM for sales plays built with the technology partners.

  Understand ServiceNow’s requirements to deliver against expectations of our technology partners and their partner program requirements.

  Provide thought leadership into the GTM processes for your key partners, whilst leveraging the already created Incubate GTM foundation & GTM activities that will be delivered by the rest of the Tech Partner GTM Desk team

  Drive alignment with field/regional marketing to drive demand gen around the agreed GTM sales plays for the technology partners.

  Provide support to the wider Tech Partner GTM Desk leader and team, with your expertise and guidance of managing partners

  Other responsibilities:

  Drive innovation and continual improvement of GTM activities

  Own KPIs and dashboards to measure the incubation process success and improvement

  Lead other projects ranging from operational policy improvements, process optimization, and reporting systems integrations strengthening

  Act as an advisor to business stakeholders regarding GTM operations to help cultivate and entice the ecosystem to continually improve

  Work with ServiceNow Alliances and Channels team members to execute plans in targeted markets

  Ensure effective and timely internal & external communication and coordination

  Work with regions to align with field sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement for the Emerging partners

  Key Success Metrics:

  Drive successful GTM incubation for key partners to drive growth in our shared business

  Create and track pipeline coming from the emerging partners

  Exceed Pipeline and NNACV target(s) for key partners

  Process improvements – provide partner scale leveraging guided GTM processes

  To be successful in this role you have:

  5+ years of experience in GTM strategy, planning and executions at a high growth technology-related environment

  Experience working with System Integrators, Managed Service Providers, ISV software vendors and experience with Cloud & SaaS Professional Service organizations required

  Proven history of driving multiple complex projects at the same time to on-time completion in a fast-moving environment

  Extensive business development experience with a thorough understanding of regional market requirements

  Critical thinker who drives business objectives and offers valuable and constructive feedback to improve processes

  Relentless curiosity, passion, and teamwork ethos.

  Clear, concise communication skills

  The ability to work independently and as part of a team, and bring a willingness to learn through design thinking and execution

  Excellent written and verbal English communication skills, including the ability to articulate and explain your design decisions

  Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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