Our client, a Fortune 50 Financial Institution, is seeking an L2 Production Support Specialist to join their team. As an L2 Production Support Specialist , you will be part of the Global Treasury Management (GTM) Change Implementation Team supporting Integrated Receivables products . The ideal candidate will have strong attention to detail , technical troubleshooting skills , and the ability to adapt to new systems and technologies , which will align successfully with the organization.

Job Title:

L2 Production Support Specialist

Location:

Chandler (primary), Charlotte (secondary)

Pay Range:

[Not included as per your request]

What’s the Job?

Perform customer setups and manage system configurations using designated mainframe screens.

Update work requests and maintain accurate documentation in Word, Excel, and other tools.

Access and utilize customer research tools to support implementation tasks.

Log, track, and prioritize tasks to ensure timely completion and adherence to service-level agreements.

Input data into systems using various methods, ensuring accuracy and consistency.

What’s Needed?

Strong attention to detail and ability to follow complex instructions accurately.

Familiarity with mainframe environments or willingness to learn mainframe systems.

Basic technical skills and comfort with working across multiple systems and tools.

Experience with documentation, including creating, updating, and maintaining Word-based work requests.

Proven ability to adapt to new systems and technologies.

What’s in it for me?

Opportunity to contribute to critical areas of Treasury Management.

Exposure to working with advanced receivables solutions and integrated systems.

Opportunity to work with internal teams and collaborate to implement changes and troubleshoot technical issues.

Dynamic, fast-paced environment with a focus on learning and growth.

Exposure to a global company with opportunities for career advancement.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.