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Technician A
Technician A-March 2024
Kahului
Mar 28, 2026
About Technician A

  Overview

  We Build Better Communities

  Be Part of the Hawthorne Difference!

  Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

  Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

  If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

  Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

  We are currently seeking talented individuals for our Technician A position!

  Here is some of what you’ll do…

  POSITION SUMMARY:Without supervision, the Tech A will perform duties as assigned by the Service Manager in the repair, maintenance, and rebuilding of equipment in the shop or field, in a safe, efficient, and capable manner, and in the least amount of labor hours possible without rework.

  Responsibilities

  ESSENTIAL FUNCTIONS:

  Completes work within 95% or less of the established target Flat Rate time.

  As well as performing mechanical repairs as directed, the Tech A assists in training personnel and traveling to all parts of HPC territory to assist less skilled technicians in solving problem jobs.

  Is proficient in the use of test and diagnostic tools and makes adjustments to machines and components. Is capable of troubleshooting mechanical problems in CAT and Allied products.

  Makes warranty recommendations and prepares reports when performing warranty service jobs, resulting in 100% of warranty claims being accepted by the manufacturers.

  Accomplishes work within preventative maintenance quality standards and within the time allotted.

  Attends all required training classes as directed and obtains passing grades in all.

  Reconditions or overhauls major components to manufacturer’s specifications and is capable of assembling, adjusting, testing, and having equipment perform to specifications.

  Performs the minimum number of tests necessary to identify the cause of a failure or problem and recommends action to correct the failure or problem.

  Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC functions.

  Understands fluid sampling, including hydraulic, oil, cooling, and fuel systems.

  Uses all diagnostic tools and correctly diagnoses electrical systems, engine components, hydraulic systems, and powertrain systems within 30 minutes.

  Reports all unsafe and equipment deficiencies, other than those in the job assignment, to the Service Manager immediately.

  Qualifications

  EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  Must have a high school diploma or equivalent.

  Must have a valid Drivers License with a good driving record.

  Must have PC skills.

  Must be forklift certified or able to be certified within 60 days.

  Must own hand tools that are suitable to perform the work noted above.

  Must have 10 years experience in the repair and maintenance of CAT equipment and must have all the experience as outlined in HPC training classes.

  PHYSICAL DEMANDS:

  Walking: Moves about on foot, often through uneven terrain

  Hands/arms: Operates equipment and hand and power tools.

  Handling: Seizes, helps, or works with hands.

  Lifting: Raises or lowers miscellaneous equipment parts and tools.

  Reaching: Extends hands and arms in any direction.

  Stooping: Bends body downward and forward by bending at knees or waist.

  Standing: Remains in standing position if required to perform various functions of the job.

  Climbing: In and out of equipment.

  Vision: Reads work tickets and parts and service books and operates heavy equipment.

  Talking: Communicates by radio, phone, and in person.

  Hearing: Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in person.

  Sitting: Sits in equipment and vehicles for extended periods.

  Laying: Lies in prone position under vehicles and equipment for extended periods.

  Lifting: Lifts up to 60lbs. daily, frequent exertion.

  ENVIRONMENTAL:

  Noise: Works in conditions with constant or intermittent noise.

  Temp/Weather: Works outside and in shop with variations of temperature and weather.

  Exposure: Subject to foul odors, fumes, and harsh substances.

  Here’s what we Offer…

  Competitive Compensation

  Possible tool stipend

  Possible sponsored certifications

  Possible sign-on bonus

  Possible relocation benefits

  A great work environment and culture

  Career growth and advancement opportunities

  Training

  Medical, Dental and Vision plans

  Medical Video Appointments available

  Health Savings Account available

  Paid Time Off (PTO) Pay

  401(k) Plan + Company Matching

  Health and Dependent Care Flexible Spending Accounts

  Life & Accident Insurance

  Employee Assistance Programs

  Legal Plan

  Travel Assistance Plan

  Wellness Programs

  Referral Bonus Program

  Longevity Bonus Program

  Recognition Programs and much more

  Hawthorne CAT discounts

  Boot Reimbursement

  Tuition Reimbursement

  Company-Supplied Uniforms

  Advanced Technical Training

  Estimated Compensation $50.73 per hour

  Interested in joining the Hawthorne team? Check out our current available positions at:

  www.hawthornecat.com/careers

  ACCOMMODATIONS:Reasonable accommodations for essential functions of the position will be considered.

  Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

  Hawthorne Cat® Participates in E-Verify. a

  Job ID2024-2752

  LocationUS-HI-Kahului

  CategoryService

  TypeRegular Full-Time

  Location : NameHawthorne - Maui

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