ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.

　　ALTA IT Services is seeking a Sr. Technical Writer to join our client on a multi year contract basis. This is a hybrid role based out of Northern Virginia.

　　Technical Writer

　　Long term contract

　　W2 or C2C

　　Hybrid in Vienna, VA

　　Requirements

　　Produce and maintain high-quality documentation that contributes to the overall success of our team.

　　Work closely with developers to create software documentation that reflects the software or system for the end-users, including both user-facing documentation, such as technical manuals and tutorials, and internal developer documentation including code diagrams and API references

　　Conduct user testing to verify the suitability of the documentation for the end-user

　　Compile information requirements, objectives, functions and features

　　Gather technical information, prepare written text, and coordinate layout and manual organization

　　Collaborate with Subject Matter Experts and technical staff to obtain and in-depth understanding of products, workflows, processes, or other technical information to create the pertinent documentation source

　　Produce high-quality documentation with astute technical accuracy

　　Convert complex documentation to easy language for multiple audiences

　　Create product manuals and tutorials to guide end-users use of applications

　　Collaborate with internal team members (developers/programmers) to document code diagrams, API references, ETL processes, and any other technical processes Communicate complex ideas in a concise manner

　　Create and maintain the information architecture and resource library that supports all functions of WFI

　　Disseminate technical information in easy-to-understand language for a non-technical audience

　　Write easy-to-understand user interface text, online help and developer guides

　　Requirements:

　　Bachelor s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines

　　Significant experience researching, compiling, and documenting data, business processes, and workflow

　　Extensive experience with content management

　　Significant experience in developing technical documentation

　　Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals

　　Experience creating/editing presentations using software or other types of material/media

　　Desired - Experience creating and maintaining SharePoint applications/pages

　　Advanced skill communicating complex technical concepts to non-technical audiences

　　Advanced skill identifying and analyzing technical requirements and recommending solutions

　　Advanced research, analytical, and problem solving skills

　　Expert verbal and written communication skills

　　Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely

　　Advanced skill working with all levels of management, supervisors, stakeholders and vendors

　　Advanced organizational, planning and time management skills

　　Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

　　#M2

　　System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

　　System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.