Actalent Engineering has a Fortune 500 Telecommunication client in Morrisville, NC, hiring a Technical Writer, with a focus on Cybersecurity Incident Management, to join their team. In this role, you will be expected to communicate effectively with executives, engineers, subject matter experts, and stakeholders to build and maintain official incident documentation, and process & procedural collateral. Interested?

　　Key Responsibilities:

　　Act as a scribe during cybersecurity incidents, ensuring accurate, real-time recording of actions, decisions, and key points

　　Prepare detailed incident summaries, accurately documenting the incident, response actions, and outcomes

　　Provide support to Incident Managers and other team members, assisting with communication and coordination during and after incidents

　　Develop and maintain standardized templates for incident reporting to ensure consistency and efficiency across the organization

　　Collaborate with cross-functional teams to gather additional information as necessary for incident documentation

　　Maintain confidentiality and follow security protocols when handling sensitive information during cybersecurity incidents

　　Edit, clarify, and proofread documentation, and mentor others to improve their writing skills

　　Analyze complex security concepts and capabilities into clear and easy to understand documents with a well-defined and intentional information architecture

　　Work with the team and partners to define and evolve the documentation strategy, set expectations and provide regular progress updates

　　Qualifications:

　　Proven working experience with internal technical writing of processes, tools, software and/or hardware documentation (5+ years' experience preferred)

　　Outstanding written and verbal communication skills with the ability to articulate technical information from SMEs clearly and concisely

　　Strong attention to detail and the ability to perform effectively under pressure

　　Excellent organizational and time-management skills

　　Proficiency in relevant documentation tools and software

　　Experience in writing documentation and procedure manuals for various audiences

　　Experience working with IT, compliance, cybersecurity or other regulated industries preferred

　　Familiarity with cybersecurity terminology, threats, and incident response protocols

　　Tools knowledge requirements include Confluence, Microsoft Suite – Office 365, Jira, SharePoint

　　Why Actalent

　　Actalent provides a 1-on-1 experience with a career advisor. Our advisors provide multiple career advancement opportunities specific to your goals, skills, and interests personally, professionally, and financially. Throughout your career with Actalent, you will receive performance feedback once a month to provide transparency and clarity in your career!

　　Benefits

　　Vision, Dental, Health, 401k plan

　　PTO and Holiday pay

　　Employee Discounts

　　3,000+ FREE Udemy courses

　　Paid weekly.

　　#LD-KD1

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.