Description
Endeavor Health Services is hiring a full-time EHR (Electronic Health Records) Software Specialist. THe EHR Software Specialist will be responsible for the overall functioning, optimization, testing, maintenance, training, and ongoing support of the EHR software applications required to support Agency programs and administrative functions. The EHR Software Specialist will be an active participant on the data, evaluation, and QI teams and consult with EHR users to ensure the EHR systems support identified current operating procedures and program objectives.
The EHR Software Specialist will make recommendations for application modifications to improve clinic staff workflow efficiency and productivity. The EHR Software Specialist will contribute to the effort to support ongoing improvements to clinic and organization operations by utilizing technology and training to it full potential.
Responsibilities
EHR Superuser
Maintain knowledge and operations of the agency Electronic Health Records (Oracle Cerner, Millennium) as well as UKG and Relias which includes systems and updates
Liaison between Endeavor and Oracle Cerner Millennium
Advocates for the team by relaying EHR feedback to Oracle Cerner and SIG user groups
Build and maintain provider templates and forms
Grant access to Oracle Cerner Millennium
Password Management
Assist with EHR related Tech Support tickets when requested including triage connectivity issues
Project lead for upgrades, interfaces, databases, etc.
Assist providers and staff with Oracle Cerner Millennium issues
Provide ongoing support to users to maximize EHR effectiveness
Ability to analyze, prioritize and facilitate resolution of all EHR project related issues
Develops and executes test plans as directed
Take the lead on instilling good habits that keep the EHR protected from security threats
Demonstrates sound judgement in managing confidential matters with regard to clients, staff, and sensitive management issues
Assists in the reproduction of agency forms and assessments within EHR system
Attends and participates in individual supervisory conferences, staff meetings, training sessions and professional development opportunities as required
Handles emergency situations which may require flexibility of time and area assignment
Oracle Cerner Millennium Provider and Staff Training
Develop training content
Participate in onboarding training
Keep the team updated on the latest Oracle Cerner Millennium features and advancements
Organize EHR project implementation, testing, and maintenance activities
Optimization of Oracle Cerner Millennium
Standardize, streamline and document processes and procedures
Assists in the customization of EHR to better meet agency needs
Work with program staff to better utilize various enterprise allocations, electronic record systems and other health information technologies to meet program needs and goals, improve financial results and program quality outcomes
Reporting - Develops and validates reports
Creates, customizes and distributes reports based off of data entered into EHR system
Work with program and other agency departments to assure data integrity, promote data integration and quality outcomes
Work with Business Intelligence team to develop and maintain a list of reporting needs and frequency with which reports are to be generated
Assists with Payer Audits
Job Qualifications
Bachelor's degree in a relevant field or equivalent work experience is required
At least one (1) year experience with Oracle Cerner Millennium system or equivalent EHR system is required
Information technology and systems knowledge required
Strong organizational, analytical and interpersonal skills
Ability to handle highly sensitive information of a confidential nature
Excellent written and verbal communication skills
Adjust easily to changes in schedules and clinical staff
Function independently, have flexibility to work with all levels of personnel; clinical, professional, and clerical
We offer competitive salary and an array of employee benefits, including medical, dental, company paid vision and life insurance, 401(K) with company contributions, 10 paid holidays, and generous paid vacation and sick time.
Salary $66,885 - $78,000 depending on education and experience.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.