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EHR Software Specialist
EHR Software Specialist-August 2024
Buffalo
Aug 1, 2025
About EHR Software Specialist

  Description

  Endeavor Health Services is hiring a full-time EHR (Electronic Health Records) Software Specialist. THe EHR Software Specialist will be responsible for the overall functioning, optimization, testing, maintenance, training, and ongoing support of the EHR software applications required to support Agency programs and administrative functions. The EHR Software Specialist will be an active participant on the data, evaluation, and QI teams and consult with EHR users to ensure the EHR systems support identified current operating procedures and program objectives.

  The EHR Software Specialist will make recommendations for application modifications to improve clinic staff workflow efficiency and productivity. The EHR Software Specialist will contribute to the effort to support ongoing improvements to clinic and organization operations by utilizing technology and training to it full potential.

  Responsibilities

  EHR Superuser

  Maintain knowledge and operations of the agency Electronic Health Records (Oracle Cerner, Millennium) as well as UKG and Relias which includes systems and updates

  Liaison between Endeavor and Oracle Cerner Millennium

  Advocates for the team by relaying EHR feedback to Oracle Cerner and SIG user groups

  Build and maintain provider templates and forms

  Grant access to Oracle Cerner Millennium

  Password Management

  Assist with EHR related Tech Support tickets when requested including triage connectivity issues

  Project lead for upgrades, interfaces, databases, etc.

  Assist providers and staff with Oracle Cerner Millennium issues

  Provide ongoing support to users to maximize EHR effectiveness

  Ability to analyze, prioritize and facilitate resolution of all EHR project related issues

  Develops and executes test plans as directed

  Take the lead on instilling good habits that keep the EHR protected from security threats

  Demonstrates sound judgement in managing confidential matters with regard to clients, staff, and sensitive management issues

  Assists in the reproduction of agency forms and assessments within EHR system

  Attends and participates in individual supervisory conferences, staff meetings, training sessions and professional development opportunities as required

  Handles emergency situations which may require flexibility of time and area assignment

  Oracle Cerner Millennium Provider and Staff Training

  Develop training content

  Participate in onboarding training

  Keep the team updated on the latest Oracle Cerner Millennium features and advancements

  Organize EHR project implementation, testing, and maintenance activities

  Optimization of Oracle Cerner Millennium

  Standardize, streamline and document processes and procedures

  Assists in the customization of EHR to better meet agency needs

  Work with program staff to better utilize various enterprise allocations, electronic record systems and other health information technologies to meet program needs and goals, improve financial results and program quality outcomes

  Reporting - Develops and validates reports

  Creates, customizes and distributes reports based off of data entered into EHR system

  Work with program and other agency departments to assure data integrity, promote data integration and quality outcomes

  Work with Business Intelligence team to develop and maintain a list of reporting needs and frequency with which reports are to be generated

  Assists with Payer Audits

  Job Qualifications

  Bachelor's degree in a relevant field or equivalent work experience is required

  At least one (1) year experience with Oracle Cerner Millennium system or equivalent EHR system is required

  Information technology and systems knowledge required

  Strong organizational, analytical and interpersonal skills

  Ability to handle highly sensitive information of a confidential nature

  Excellent written and verbal communication skills

  Adjust easily to changes in schedules and clinical staff

  Function independently, have flexibility to work with all levels of personnel; clinical, professional, and clerical

  We offer competitive salary and an array of employee benefits, including medical, dental, company paid vision and life insurance, 401(K) with company contributions, 10 paid holidays, and generous paid vacation and sick time.

  Salary $66,885 - $78,000 depending on education and experience.

  WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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