Description:

　　• Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.

　　• Evaluates interfaces between equipment, hardware and software, operational requirements and characteristics of overall system.

　　• Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.

　　• Work with vendors and engineers to deploy and support systems that meet infrastructure environment best practices and security standards.

　　• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.

　　• Facilitate engineering collaboration meetings for multiple sites and assist with IT/OT joint efforts

　　• May assist with development and support of IIOT and equipment interfaces

　　• May document testing and maintenance of system updates, modifications, and configurations.

　　• May act as a liaison with key technology vendor technologists or other business functions

　　• Provide input for new process and methodology around new clients / equipment and new support requirements

　　• Work on and/or lead initiatives (examples of initiatives include: training, deployment, hardware review, integrations)

　　• Provide client consulting to assist in making technology decisions. Recommend current supported software applications and hardware appropriate to best meet client requirements

　　• Acquire and maintain knowledge on all newly purchased and existing supported desktop software, hardware, and systems. Has a broad theoretical understanding of current state-of-the-art hardware and software

　　• Assist with the testing of new or upgraded PC software and hardware releases as requested

　　• Develop solutions to a variety of complex problems. May refer to established precedents and policies

　　• Represent the organization as a prime contact on contracts or projects. Interact with internal and external personnel on significant matters often requiring coordination between organizations

　　• Ensure that the systems and the information on them are protected in accordance with the clients Information Protection Policies and Standards, as well as best Information Protection practices

　　• Creative problem-solving skills and capability to understand complex technical issues and new technologies in a fast-paced work environment

　　Skills:

　　Support, Troubleshooting, Help desk support, Windows 10, Technical support, Windows, Customer service, Office 365

　　Additional Skills & Qualifications:

　　Strong written and oral communication skills, including meeting facilitation, and an ability to explain complex concepts to technical and non-technical staff within the organization

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.