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Technical Support Representative
Technical Support Representative-February 2024
Milwaukee
Feb 10, 2026
About Technical Support Representative

  JOB REQUIREMENTS: Who we are: Brady makes products that make the world asafer and more productive place. We are a global leader in safety,identification and compliance solutions for a diverse range ofworkplaces. From the depths of the ocean to outer space, from thefactory floor to the delivery room - we\'re just about everywhere youlook. Companies around the world trust Brady because of our deepexpertise and knowledge across a wide range of industries andapplications - powered by our world-class manufacturing capabilities. Wehave a diverse customer base in industries including electronics,telecommunications, manufacturing, electrical, construction, healthcare,aerospace and more. As of July 31, 2023, Brady employed approximately5,600 people worldwide. Our fiscal 2023 sales were approximately \$1.33billion. Brady stock trades on the New York Stock Exchange under thesymbol BRC. You can learn more about us at . Why work at Brady: A careerat Brady means working for a global company that has thrived for over100 years, and whose innovative spirit drives our future growth. Bradyoffers competitive pay and great benefits, supported by a culture thatencourages collaboration and innovation. We strive to foster aninclusive workplace where diverse talent can learn, grow, and succeed.And with deeply rooted values, no matter where you work at Brady,you\'ll feel connected to the community through our charitablecontributions and opportunities to give back. Our headquarters are inMilwaukee, Wisconsin, but we have more than 70 locations globally,giving our employees the opportunity to work with colleagues around theworld. What we need: Brady is seeking a Technical Support Representativewho will provide technical support and training for Brady customers,distributors and international and domestic sales personnel on Brady\'sbasic software, hardware, and materials offerings. Potential AssignedSupport Channels: Phone & Email. What you\'ll be doing: Providetechnical support and training for Brady\'s customers, distributors, andinternational and domestic sales personnel via phone and email channels.Strives to maintain service levels set forth by the Technical SupportSupervisor. Provides answers to customers by identifying andtroubleshooting problems, research answers, and guide customers throughcorrective action steps. Consistently captures and documents productissues and suggestions for product improvements from end-users anddistributors to be passed on to the appropriate marketing managersthrough a CRM system. All department personnel will constantly upgradeskills to keep pace with products within their responsibility withopportunities to grow in the role and potential to... For full infofollow application link. Our company is an equal opportunity/affirmativeaction employer. Applicants can learn more about the company\'s statusas an equal opportunity employer by viewing the federal \"EEO is theLaw\" poster at EEOPost.pdf ***** APPLICATION INSTRUCTIONS: ApplyOnline: ipc.us/t/752B9881F0BE409D

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