JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guidedby a shared purpose - helping people be their best in the moments thatmatter - and we live up to our purpose every day by solving for safer.Because people can only be their best when they not only feel safe, butare safe. We\'re solving for safer by building the best possibletechnologies across every part of our safety and security ecosystem.That\'s mission-critical communications devices and networks, AI-poweredvideo security & access control and the ability to unite voice, videoand data in a single command center view. We\'re solving for safer byconnecting public safety agencies and enterprises, enabling thecollaboration that\'s critical to connect those in need with those whocan help. The work we do here matters.Department OverviewThe MotorolaSolutions Software Enterprise Customer Success team enables the ongoinggrowth and adoption of solutions across our software enterpriseportfolio and empowers the broader Motorola Solutions team to have acomprehensive view of customer sentiment and satisfaction. We work withnew and existing Public Safety clients to ensure their success anddelight with the Motorola Solutions Software Enterprise platform andservices.Job Description As a Technical Customer Success Manager for theMotorola Solutions Command Center and Mobile Video Software Portfolio,you will play a critical role in supporting our most technically complexand highly critical customer situations in specific public safetydomains. You will provide technical advisory to the Customer SuccessTeam with a deep understanding of how our software is best used bycustomers.Using your extensive knowledge and experience in either PublicSafety Dispatch Centers orLaw Enforcement/Fire Agencies, you will act asa key resource to assist Customer Success Advocates with identifyingadoption barriers, establishing outcomes, understanding complextechnical configurations, and working with an assigned base of agenciesfor a specific temporary period. Your focus, whether working with anassigned agency or assigned to assist another Customer Success Advocate,is to empower the technical aptitude and provide advice needed to ensurethe team can focus on achieving outcomes and increasing adoption for thecustomer. In partnership with the various Motorola internal partners,you will be working directly with assigned Public Safety agencies basedon technical or adoption needs.You will build relationships with theagency\'s technical and command leadership representatives to ensuretheir agency\'s needs and objectives are clearly... For full infofollow application link. Motorola Solutions is an Equal OpportunityEmployer committed to no discrimination because of race, color, creed,marital status, age, religion, sex, national origin, citizenship, sexualorientation, gender identity or expression, genetic information,disability, protected veteran, or any other legally protectedcharacteristic. ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/A22C1D13AC6141B1