ESSENTIAL JOB FUNCTIONS:

　　Responds to questions and concerns from the customer regarding product lines and general operations; operates under general supervision and involves complex situations that require basic project management to resolve situations.

　　Provides technical direction and assistance to customers on the use of product lines; serves as an expert in a single technology or applies a working knowledge of multiple technologies and may involve multiple sites.

　　Serves as an operational advisor to customers by applying general quality tools and analytical concepts to assist with improving product quality and efficiency; receives direction or guidance on complex issues.

　　Serves as a liaison with sales by interacting with line and management personnel, developing a complete understanding of needs and operations, and providing observations and leads to sales; receives direction from other personnel.

　　Performs account management activities by facilitating new or recurring orders, developing relationships with management, and resolving problems in conjunction with sales personnel.

　　May serve as a lead to lower-level technical service representatives or other staff, which includes prioritizing and assigning work and determining work direction.

　　Performs other duties as assigned.

　　Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive!

　　Eligibility to Work

　　You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

　　Equal Opportunity Employer

　　An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.