Supervisor, Quality Control (Sensory)

　　Category: Quality

　　Position Type: Regular Full-Time

　　External ID: 11997

　　Location: Winston-Salem, NC, United States

　　Date Posted: Jan 22, 2024

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　　Overview

　　POSITION SUMMARY STATEMENT:

　　The Quality Control Supervisor (Sensory)- 1st Shift is responsible for monitoring and guiding day to day testing activities in the Sensory laboratory. The Supervisor works with and trains Analysts, Chemists, and Technicians to conduct testing on raw materials and final products, reviews test results for accuracy and assures the tests adhere to internal SOPs and guidelines. Will communicate to other departments outside of the QC lab to report test results for release, screening, and stability. Will maintain the bench work in compliance with cGMP & ISO 17025 requirements including Herbalife protocols, policies and procedures.

　　DETAILED RESPONSIBILITIES/DUTIES:

　　Leads laboratory compliance and adherence to SOPs and test methods.

　　Provides reports to management pertaining to laboratory activities.

　　Handles OOS investigations.

　　Provides training on cGMP compliance in laboratory operations.

　　Supports other Supervisors in interacting with regulatory authorities on laboratory compliance.

　　Participates in auditing and regulatory inspections.

　　Evaluates Chemists/Analysts on laboratory practices

　　Provides troubleshooting guidance and potential solutions for laboratory problems.

　　Ensures scheduled tasks are completed by Analysts/Chemists.

　　Responsible for producing high quality laboratory data.

　　Responsible for and empowered to stop an analysis that may produce poor quality results as required by ISO 17025.

　　Perform other duties as assigned.

　　SUPERVISORY RESPONSIBILITIES:

　　Supervisor, Quality Control (Sensory) Supervises internal employees including:

　　Technicians

　　Analysts

　　Qualifications

　　Skills:

　　Develops a collaborative environment that champions knowledge sharing.

　　Ability to work with all levels in organization and to persuade/negotiate with cross-functional team

　　Ability to interact effectively at all levels with sensitivity to cultural diversity

　　Excellent written and verbal communication skills, and computer skills

　　Knowledge in relevant fields of analytical techniques

　　Demonstrated analytical and organizational skills

　　Attention to detail

　　Proven ability to work in a team environment

　　Ability to multi-task and prioritize tasks

　　Ability to repair instruments/troubleshoot

　　Ability to effectively present information in one-on-one or in group situations

　　Experience:

　　5 years’ experience performing analytical chemistry testing in a laboratory environment

　　Prior experience leading projects or other initiatives.

　　Laboratory Compliance experience

　　Education:

　　Bachelors of Science degree in Chemistry or relevant scientific subject area

　　GMP Course Training

　　Regulatory training

　　Knowledge of Microsoft Office---word, Excel and power point

　　PREFERRED QUALIFICATIONS:

　　Laboratory Supervisory Experience

　　Pharmaceutical or Nutraceutical GMP experience

　　Materials testing & Laboratory testing experience

　　Microsoft Office Course

　　Trouble shooting experience

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　　At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.

　　Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).

　　Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

　　If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected] .

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