Technical Records Specialist 1

　　Posting Begin Date: 2024/01/19

　　Posting End Date: 2024/02/05

　　Category: Administration

　　Work Type: Full Time

　　Location: Lewiston, ID, United States

　　Minimum Salary: 17.00

　　Maximum Salary: 17.00

　　Pay Rate Type: Hourly

　　Description

　　Applications will be accepted through 4:59 PM MST on the posting end date.

　　Are you interested in working for an award-winning, dynamic, professional state agency? This opening may be your opportunity to use your customer service skills to promote the mission of Idaho Transportation Department (ITD).

　　The Idaho Transportation Department is recruiting for a Technical Records Specialist 1 position supporting our Administration and Engineering teams at our Lewiston office. This incumbent will provide a wide variety of secretarial support functions, including accounts receivable/payable and timekeeper functions. This incumbent will also be the liaison between management, other organizational units, and external and internal customers.

　　Example of Duties

　　Perform accounts receivable and payable tasks.

　　Prepare all district correspondence, including letters, mail merges, labels and stuffing of envelopes;

　　Assist district employees as Timekeeper for timesheets which includes answering questions, verifying hours, and making payroll corrections;

　　Reviews and processes documents;

　　Maintains a manual or computerized records system; and performs related work;

　　Gathers information, make decisions, resolve problems, and respond to inquiries;

　　Utilizes independent judgment and discretion as to the methods, policies, and procedures used to complete assignments;

　　Conducts involved searches which may require accessing and selecting multiple information sources or contact with clients, vendors, or outside sources to obtain information;

　　Performs specialized support work that involves an extensive in-depth knowledge of the program;

　　Reviews, evaluates, approves, and processes records and/or documents;

　　Provides excellent customer service to external and internal customers;

　　Public Surplus Auction Items- Listing and selling;

　　Schedule and coordinate travel arrangements for all D2 employees;

　　Assist the design/construction team with misc. tasks.

　　Minimum Qualifications

　　Experience:

　　Monitoring a records system to identify and correct errors;

　　Researching a variety of sources to resolve problems;

　　Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments;

　　Entering and retrieving data using a computerized records system.

　　Supplemental Information

　　Desired Qualifications:

　　1-2 Years of Customer service;

　　Good knowledge or practical experience using Microsoft and other office software;

　　Strong interpersonal skills;

　　Work in an environment with multiple conflicting demands and frequent interruptions;

　　Communicate effectively and tactfully with co-workers and diverse external customers, some of whom may be irate or under stress;

　　Prioritize work and meet deadlines;

　　Establish and maintain effective working relationships with others;

　　Maintain a predictable and reliable level of attendance.

　　Benefits:

　　The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

　　EEO/ADA/Veteran:

　　The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

　　The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

　　Preference may be given to veterans who qualify under state and federal laws and regulations.