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Technical Program Manager, Continuous Improvement Leader, Manufacturing
Technical Program Manager, Continuous Improvement Leader, Manufacturing-March 2024
Westborough
Mar 28, 2026
ABOUT AMAZON
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10,000+ employees
Technology
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About Technical Program Manager, Continuous Improvement Leader, Manufacturing

  Description

  Are you inspired by the invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and help you need to invent with us in ways that are rewarding, fulfilling and fun.

  The Amazon Robotics (AR) Operations organization is Amazon’s manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon. It’s an operation that works cross-functionally with Engineering and Supply Chain teams. The Continuous Improvement Leader will be responsible for developing strategy and deploying initiatives throughout the facilities by managing programs and assisting teams to achieve higher levels of performance and driving associate engagement.

  In this role, you will be responsible for using Lean - Six Sigma principles to drive continuous improvement initiatives as part of Amazon Robotics' Operational Excellence philosophy. This person will work across multiple sites and oversees all aspects of projects/program. They will set deadlines, assign responsibilities, and monitor and summarize progress of project/programs as well as reporting the status of project/programs and overall progress to goals.

  Key job responsibilities

  • Act as a champion for continuous improvement, managing manufacturing improvement activities in an open, enthusiastic, and positive manner, to encourage participation and development of a culture of continuous improvement at all levels.

  • Create and deploy strategic plans and establish goals specific to continuous improvement initiatives

  • Identify, plan and implement lean projects within the company

  • Collaborate with multiple stakeholders in the development and delivery of continuous improvement content and training

  • Define and Implement Daily Management and Standard Work programs

  • Facilitate kaizen and lean events across the sites.

  • Review performance indicators (KPI's) for each area and identify projects to introduce improvements.

  • Manage the delivery of effective communication links across and within departments with regards to CI activities

  A day in the life

  Amazon offers a full range of benefits that supports you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  Medical, Dental, and Vision Coverage

  Maternity and Parental Leave Options

  Paid Time Off (PTO)

  401(k) Plan

  If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

  We are open to hiring candidates to work out of one of the following locations:

  North Reading, MA, USA | Westborough, MA, USA

  Basic Qualifications

  Bachelor's degree in engineering, computer science or equivalent

  3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

  5+ years of experience in a manufacturing environment, with 3+ years of experience in a Continuous Improvement leadership role

  Experience in successful deployment of Lean and Six Sigma tools, including: Value Stream Mapping, Kaizen Facilitation, Kanban, Visual Controls, 5S, etc

  Ability to drive consensus, obtain buy-in from senior leadership, and lead successful change initiatives by setting priorities, removing barriers, and empowering high-performing teams

  Excellent business communication skills

  Preferred Qualifications

  Experience owning/driving roadmap strategy and definition

  Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

  Experience working directly with engineering teams

  Direct experience in design, delivery and coaching of Lean, Six Sigma, Operational Excellence tools with certification.

  3+ years experience in highly complex manufacturing including New Product Introduction (NPI)

  Strong analytical and critical thinking abilities for problem resolution.

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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