MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Technicia n Expert in the Charlotte, NC area to support our fast-growing Security division.

　　MCA is building a team of people who share our values of service first, collaboration, trust, and engagement. We take our work and customers seriously and believe our best work can be fun. When you join our team, you join the MCA family! We offer competitive compensation and comprehensive benefits, including Medical, Dental, Vision, 401K, Paid Time Off (PTO), Holiday Pay, Education and Certification Incentives and much more.

　　WHAT YOU WILL BE DOING:

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　　*Installing and servicing physical security systems / platforms, to include CCTV, access control systems, intrusion detection, communications, and many other low voltage systems. *

　　Diagnosing and troubleshooting system issues.

　　*Leading on site installations, and serving as foreman of an installation team, to include the installation and servicing of CCTV, access control systems, intrusion detection, communications, and many other low voltage systems.   *

　　*Training / mentoring others within the team. *

　　Serving as the main customer interface.

　　Managing trades and subcontractors assigned to projects.

　　*Maintaining awareness of new and emerging technologies and the potential application on client engagements. *

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　　WHAT YOU WILL BRING TO THE TEAM:

　　7+ years of experience in Physical Security, or related experience.

　　Proficiency in programming across multiple platforms and systems.

　　Expert knowledge of access control, CCTV, and other security systems.

　　Expert in diagnosing and troubleshooting technical issues

　　Can resolve advanced level system issues

　　Mentors and develops others within the technical team.

　　Serves as master trainer and SME.

　　Responsible for network documentation.

　　Desired Certifications:

　　Milestone (Video Management System)

　　Open Options (Access Control)

　　Bosch (Intrusion)

　　AXIS Communication (cameras)

　　AssaAbloy (IN220 hardware)

　　YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

　　The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.

　　While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.

　　On Call for critical systems maintenance may be required. First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

　　TRAVEL REQUIREMENTS:

　　Travel as necessary to support company and customer needs.

　　DIRECT REPORTS:

　　No Direct Reports

　　WHO WE ARE

　　Mobile Communications America, Inc. (MCA) provides wireless communication, data and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

　　WHAT WE BELIEVE

　　We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, and it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholder, and communities.  

　　NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

　　Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”

　　#LI-SG1#